Customer reviews from https://www.asus.com
ASUS - 14" ZenBook Duo Touch Laptop - i7 8GB 512GB - Celestial Blue
Average customer rating
4
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - 14" ZenBook Duo Touch Laptop - i7 8GB 512GB - Celestial Blue
Posted by: Blahostrich
Frequency of use:Daily
Verified Purchase:Yes
Dual screen is great for multitasking. My only issue, windows 11 needs more RAM, 8gb isn’t enough. The newer models, the secondary screen is titled up more, which would make the experience more enjoyable.
Written by a customer while visiting https://www.asus.com
Posted by: Stephcl
Frequency of use:Daily
Verified Purchase:Yes
Speakers don't work. Updated drivers, reset the laptop and still speakers don't work.
Response from https://www.asus.comBy Chantae, CLM, October 6, 2024
Dear Stephcl,
We're sorry to hear that the speakers on the notebook don't work and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
We recommend following the steps in the FAQ below to troubleshoot the speaker issue. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410006597-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1015070/
We're sorry to hear that the speakers on the notebook don't work and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. Please allow us to make your experience with ASUS a better one.
We recommend following the steps in the FAQ below to troubleshoot the speaker issue. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410006597-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1015070/
Written by a customer while visiting https://www.asus.com