Customer reviews from lg.com
LG - 31.5” Ergo IPS UHD 4K UltraFine Monitor - Black
Average customer rating
3.7 out of 5
3.7
(7 Reviews)
Open Ratings Snapshot
Rating breakdown 7 reviews
5 Stars
3
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
1
80%of customers recommend this product. 
(
4 out of 5
)
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Customer Reviews for LG - 31.5” Ergo IPS UHD 4K UltraFine Monitor - Black
Customer Rating
4 out of 5
4
Truly amazing monitor with minor flaw
on February 6, 2022
Posted by: Dennis97
from Columbus, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've bought this monitor twice (32bn88u). I refunded the 1st one because of dead pixels. This monitor has thin edges looks sharp, unlike HP monitors with a huge jaw. Overall, this monitor is of great value and is beating my expectations.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
I returned the Monitor
on August 3, 2021
Posted by: Deo2004
from Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I only had the monitor for 10 days when the the only usb-c dock failed
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
The stand is awesome. The display is decent.
on March 19, 2022
Posted by: HandyMom15
from Bethesda, MD
[This review was collected as part of a promotion.] I bought this 2 weeks ago and am extremely pleased with it. It has doubled my available desk space because I had a standing desk platform I was able to get rid of - now I just stand up, and put my keyboard up on a box when I want to. The monitor is sufficiently adjustable that I don't need the standing desk platform any more. When I'm in a long meeting and need a break I can swivel it around 180 degrees and actually stretch my back on my yoga mat without missing anything. Have seen no dead pixels as mentioned in other reviews. Have not yet made use of the USB power outlet. but I've got this baby hooked up to a couple of Macbook pros, using the HDMI switching, with switchable bluetooth mouse and keyboard to go with it, and it does a nice job. At 5 ms, the response time is not adequate for gaming but that's not what it's for. It had some very odd color presets - I settled on "FPS", some of the others were very yellowish. The 3-year warranty is a great deal. A built-in webcam and mic is the only feature I feel is missing. No trouble clamping it to my large old wooden desk, either
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Best investment in a long time.
on April 19, 2022
Posted by: JBWiggle
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] There are some things you can be stingy with, but when it comes to precision, eye sight and posture, for me that takes front seat. This LG monitor allows me to protect and produce the best work I thought the 32 would be tooo large, is it, however I love it and will be keeping the size. Super easy to install.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent features
on May 16, 2022
Posted by: Dra 1010
from Flint, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This LG monitor works for me. Great connection, image quality is great. Easy setup, had one problem with the extension power adaptor that did not work, but that was the only issue. I like the size and auto connection/ on-off.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
The USB C port is powerful with some issues
on September 15, 2023
Posted by: Moldavan56
Verified Purchase:Yes
I bought this monitor 9 months ago and have been overall very impressed. The charging, usb hub, monitor capabilities through the usb c is extremely powerful. The only issue I’ve run into is the usb c port failing me. But I was able to get customer support to have it returned and fixed.
Pros: ease of use, Quality, Performance
Quality
4 out of 5
4
Features
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Very disappointed
on November 25, 2023
Posted by: Frank Yaz
from San Diego
Verified Purchase:Yes
I’m sorry to say that unfortunately I cannot say any good thing about this monitor. It stopped working after 4 months. Very disappointing. I have an older LG monitor that is still running well.
I’m still not done paying for the newer monitor yet. Very frustrating and disappointing.
Pros: Style/Design
Quality
1 out of 5
1
Features
2 out of 5
2
Value
4 out of 5
4
Response from lg.comBy LG Customer Experience teamCustomer CareNovember 27, 2023
Hi there, Frank. Thank you for taking your time in leaving us a review on your monitor. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony
Written by a customer while visiting lg.com