Customer reviews from hp.com
HP - Refurbished LaserJet Pro M428FDW Multifunction Printer - White
Average customer rating
4.1
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
137
4 Stars
32
3 Stars
14
2 Stars
8
1 Star
26
84%of customers recommend this product.
(
98 out of
117)
Customer Reviews for HP - Refurbished LaserJet Pro M428FDW Multifunction Printer - White
Posted by: Hibco Plastics
Verified Purchase:Yes
Quality printer, easy setup. Expensive printer cartridges, almost twice as much as my other printer in the shop.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: ME THE COSUMER
from ARIZONA
Verified Purchase:Yes
super hard to get things to scan, and hp will charge you to help you figure it out
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: GRTalley
from Tulsa, OK
Verified Purchase:Yes
Prints very quickly and fast. Ive had several HP all in ones and this one is b y far the fastest
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Dalon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago and I'm very happy. Excellent printer with great features.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Liz D
Verified Purchase:Yes
Product was not working out of the box/ Support was AWFUL!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3
Decent Printer, but Fails to be Consumer or Environmentally Friendly
on January 20, 2023
Posted by: BruceWithToner
Verified Purchase:Yes
This printer works fine for a small office environment. I absolutely despise that it uses a different toner cartridge than the outgoing model (M426) and the model that replaces the M428 will surely use yet another cartridge.
It's a shady business tactic that HP has been enjoying for years.
No, I would not recommend this to a friend.
Value
1
Quality
4
Written by a customer while visiting hp.com
Posted by: blu boy
from la, ca
Verified Purchase:Yes
I thought I ordered a color printer, I did not, turned out to be monochrome and I returned it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: LMT1
from Macon Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] I previously bought one for home. When my office printer dies, I loved this printer so much, I bought another for the office.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com