Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 450 sq.ft. with 3 Fan Speeds and Large Detachable 13 Gallon Water Tank - White
Average customer rating
4.3
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
43
4 Stars
2
3 Stars
6
2 Stars
2
1 Star
6
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 450 sq.ft. with 3 Fan Speeds and Large Detachable 13 Gallon Water Tank - White
Posted by: Carson
from Barbados
Verified Purchase:Yes
I am new to this product and I thought it would be colder not like a fridge cold but certainly more than average room temperature. Can anyone advise on how to get more than average cooler air? Thanks Carson
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I recommend placing ice or ice packs in the water to give a more cooling effect. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I recommend placing ice or ice packs in the water to give a more cooling effect. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I recommend placing ice or ice packs in the water to give a more cooling effect. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I recommend placing ice or ice packs in the water to give a more cooling effect. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
2
Review
on July 31, 2019
Posted by: HALIE
from wisconsin
Its alright, still not what I was looking for, it doesn't cool down any of the rooms in our home at all, not even a couple of degrees. We put ice in it and cold cold water in the tank and it still blows out some what cold water and doesn't put out enough air to even cool one room in our house. its good if you just want a fan that blows cold air, but it doesn't cool anything down.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit. There are some factors that can cause the unit not to cool effectively such as the humidity. If the humidity level is above 40% the unit will not cool.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit. There are some factors that can cause the unit not to cool effectively such as the humidity. If the humidity level is above 40% the unit will not cool.
Written by a customer while visiting Newair
Customer Rating
5
Simple, reliable, well designed evaporative cooler
on June 29, 2020
Posted by: Patrick in CA
from San Francisco, CA
You'll find a huge variance in opinions on evaporative coolers. I live in CA and have used the cooler in San Francisco (very humid, 45 - 65 percent humidity) and Sonoma (dry during the day, 25 - 35 percent humidity). Evaporative coolers work best in hot and dry climates. In SF, the cooler keeps the air humid and the temperature more stable - but it doesn't do a great job cooling a 1,050 sq/ft loft (to be fair, that's not a reasonable expectation for this unit anyway). In Sonoma, the unit consistently keeps a large living room and kitchen 4-5+ degrees cooler than the rest of the house and raises the humidity 5-10 percent. On a hot dry day, this feels like a huge difference. It's the nice cool "walk in the front door" feeling you want when it's hot outside. The unit itself is well designed and sturdy. As others point out, it's taller than you think it is. The fans are really powerful, which also means you'll hear them. But they move a lot of air around quickly which is great. Critiques, as others have noted, the water basin under the fan can be difficult to access if you want to add cool packs. Also, the display lights are a very faint red so they're difficult to read in moderate sunlight and hardly visible in brighter light. Overall, it's a great value and I'm really happy to have something to help beat the summer heat and keep the air comfortably cooler and humid.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair