Customer reviews from newair.com
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 450 sq.ft. with 3 Fan Speeds and Large Detachable 13 Gallon Water Tank - White
Average customer rating
4.3 out of 5
4.3
(31 Reviews)
Open Ratings Snapshot
Rating breakdown 31 reviews
5 Stars
23
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
3
75%of customers recommend this product. 
(
3 out of 4
)
Best Buy Privacy Policy
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 450 sq.ft. with 3 Fan Speeds and Large Detachable 13 Gallon Water Tank - White
Customer Rating
3 out of 5
3
Using for garage, it doesn't help.
on June 5, 2021
Posted by: Jose T
from Phoenix , Arizona
Verified Purchase:Yes
Bought this to cool off my mancave/garage due to my house being run by long term house guests. I live in Phoenix Arizona, you're better off getting a mini split or portable ac. This evap mode makes the garage way to humid and unbearable, the fan isn't cold at all, maybe slightly cooler than a regular tower fan? Other than that it's not gonna cool down a garage if that's what you're looking for.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Customer Rating
5 out of 5
5
Frigidaire 2 Star Review-in-1 Star Review Evaporative Cooler
on June 29, 2020
Posted by: Patty
from Undisclosed
It performs as expected. I LOVE it! I am familiar with swamp coolers and am sold on Newair and this one! I would like to be a tester for future evaporative coolers.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for your feedback on this Frigidaire EC400WF and we are glad you enjoy using the unit. Thank you
Written by a customer while visiting newair.com
Customer Rating
3 out of 5
3
Not as cold as expected
on June 23, 2020
Posted by: Carson
from Barbados
Verified Purchase:Yes
I am new to this product and I thought it would be colder not like a fridge cold but certainly more than average room temperature. Can anyone advise on how to get more than average cooler air? Thanks Carson
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi There,

Thank you for contacting NewAir! I recommend placing ice or ice packs in the water to give a more cooling effect. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Customer Rating
5 out of 5
5
Frigidaire Evaporative Air Cooler
on June 24, 2021
Posted by: granny!!
from Montgomery Al
Verified Purchase:Yes
I love my frigid air Evaporative air cooler Cannot believe it works so well For the 1st time in 6 years I can enjoy my sunroom! Alabama is very hot! give this machine 10.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
1 out of 5
1
Not worth $
on June 15, 2021
Posted by: DaMorts
from Undisclosed
Keeps randomly turning off and won't operate from the top buttons, just the remote. I do not recommend this item
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Customer Rating
5 out of 5
5
Perfect for dry weather
on July 29, 2019
Posted by: Melissa V
from Espanola, New Mexico
Verified Purchase:Yes
I'm no longer suffering in our dry dessert heat. This cooler fits into my house perfectly and has a sleek design its not an eyesore. It's perfect for my home and my dogs love it as well.
Written by a customer while visiting newair.com
Customer Rating
5 out of 5
5
Excellent customer service, splendid product
on March 19, 2022
Posted by: LRitchie
from Hawaii
Verified Purchase:No
Our representative was swift and efficient in helping us with our needs. I am quite grateful to Ingrid for her rare professional courtesy. Thank you, Ingrid. Additionally, this item is a lifesaver in our arid desert conditions on a tropical island.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product EC400WF. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
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