Customer reviews from Newair
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 450 sq.ft. with 3 Fan Speeds and Large Detachable 13 Gallon Water Tank - White
Average customer rating
4.3
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
43
4 Stars
2
3 Stars
6
2 Stars
2
1 Star
6
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 450 sq.ft. with 3 Fan Speeds and Large Detachable 13 Gallon Water Tank - White
Posted by: Mary W
from Monterey County, CA
Verified Purchase:Yes
I was concerned that it wouldn't cool our "great room"
I'm pleasantly surprised! I just add some ice to the water and the air is very cool.
I'm pleasantly surprised! I just add some ice to the water and the air is very cool.
Response from NewairBy NewAir , Customer Service, July 6, 2020
Thank you for contacting NewAir! I am happy to hear the unit has met your expectations. Thank you for taking the time to leave a review on your EC400WF.Thank you for choosing NewAir!!!!
Written by a customer while visiting Newair
Posted by: ARZ21
from Colorado
Verified Purchase:Yes
Working great in the dry hot heat of Colorado! Love the 13 gallon tank, easy to fill up and forget!
Response from NewairBy NewAir, Customer Service, July 27, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Using for garage, it doesn’t help.
on June 5, 2021
Posted by: Jose T
from Phoenix , Arizona
Bought this to cool off my mancave/garage due to my house being run by long term house guests. I live in Phoenix Arizona, you’re better off getting a mini split or portable ac. This evap mode makes the garage way to humid and unbearable, the fan isn’t cold at all, maybe slightly cooler than a regular tower fan? Other than that it’s not gonna cool down a garage if that’s what you’re looking for.
Response from NewairBy Newair , Customer Service, June 6, 2021
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: DaMorts
Verified Purchase:Yes
Keeps randomly turning off and won’t operate from the top buttons, just the remote. I do not recommend this item
Response from NewairBy Newair , Customer Service, June 17, 2021
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Anonymous
from Redlands, ca
Verified Purchase:Yes
It cuts out and is not a good unit.
I am very dissatisfied.
Frigidaire claims that it is not one of their products. As a result there is no support. This is a very poor product.
I am very dissatisfied.
Frigidaire claims that it is not one of their products. As a result there is no support. This is a very poor product.
Response from NewairBy Newair , Customer Service, June 17, 2021
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Anonymous
Verified Purchase:Yes
It cuts out and is not a good unit.
I am very dissatisfied.
Frigidaire claims that it is not one of their products. As a result there is no support. This is a very poor product.
I am very dissatisfied.
Frigidaire claims that it is not one of their products. As a result there is no support. This is a very poor product.
Response from NewairBy Newair , Customer Service, June 17, 2021
Hi,thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At Newair our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Frigidaire Evaporative Air Cooler
on June 24, 2021
Posted by: granny!!
from Montgomery Al
I love my frigid air Evaporative air cooler Cannot believe it works so well For the 1st time in 6 years I can enjoy my sunroom! Alabama is very hot! give this machine 10.
Response from NewairBy Review, Customer Service, June 25, 2021
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Cheyenne, WY
from Cheyenne, WY
Verified Purchase:Yes
Cools more than 450 square feet - cools 700 or more.
Response from NewairBy Newair , Customer Service, July 5, 2021
Thank you for the 5-star review.Thank you for choosing Newair!
Written by a customer while visiting Newair