Customer reviews from newair.com
NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 450 sq.ft. with 3 Fan Speeds and Large Detachable 13 Gallon Water Tank - White
Average customer rating
4.3
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
23
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
3
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for NewAir - Frigidaire 2-in-1 Evaporative Air Cooler and Fan, 450 sq.ft. with 3 Fan Speeds and Large Detachable 13 Gallon Water Tank - White
Customer Rating
5
Simple, reliable, well designed evaporative cooler
on June 29, 2020
Posted by: Patrick in CA
from San Francisco, CA
You'll find a huge variance in opinions on evaporative coolers. I live in CA and have used the cooler in San Francisco (very humid, 45 - 65 percent humidity) and Sonoma (dry during the day, 25 - 35 percent humidity). Evaporative coolers work best in hot and dry climates. In SF, the cooler keeps the air humid and the temperature more stable - but it doesn't do a great job cooling a 1,050 sq/ft loft (to be fair, that's not a reasonable expectation for this unit anyway). In Sonoma, the unit consistently keeps a large living room and kitchen 4-5+ degrees cooler than the rest of the house and raises the humidity 5-10 percent. On a hot dry day, this feels like a huge difference. It's the nice cool "walk in the front door" feeling you want when it's hot outside. The unit itself is well designed and sturdy. As others point out, it's taller than you think it is. The fans are really powerful, which also means you'll hear them. But they move a lot of air around quickly which is great. Critiques, as others have noted, the water basin under the fan can be difficult to access if you want to add cool packs. Also, the display lights are a very faint red so they're difficult to read in moderate sunlight and hardly visible in brighter light. Overall, it's a great value and I'm really happy to have something to help beat the summer heat and keep the air comfortably cooler and humid.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Posted by: Alyssa898
from Las Vegas, Nevada
Verified Purchase:Yes
I love that it keeps my home nice and cool! It's saving my family and I a ton of money not to run the air conditioning, definitely need to get more of these! It also is easy to operate and looks nice and sleek in any home. I recommend this to anyone, because it is so handy to have.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting newair.com
Posted by: JessicaK91
from San Tan Valley, AZ
Verified Purchase:Yes
I was a little hesitant when getting this, but I was quickly reassured!! Super easy to put together, don't let the size intimidate you, like it did me. Takes about 5 minutes to put together and you can pretty much go right into using it!! It's surely helped keep us cool through this hot, Arizona summer. My kids beg me to move it to their rooms! It will be a product we enjoy and use more months than not! Highly impressed.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting newair.com
Posted by: Kayla-Joy
from Espanola, NM
Verified Purchase:Yes
Perfect for our dry dessert weather. It's was extremely easy to set up and use. Cooled my house pretty quick and my son is obsessed with it. He stand in front of it all day.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, We are glad to hear you like the unit's features! Thank you for shopping with NewAir! Stay KOOL!
Written by a customer while visiting newair.com
Customer Rating
1
I bought this unit and it doesn't work well.
on May 22, 2022
Posted by: Elo
from New jersey
Verified Purchase:No
I try to do everything such as cool water to try to help the unit, but it still gets my room very hot. I really don't recommend this.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, May 25, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Powerful fan. Brings down temp by about 8-10 degrees
on September 26, 2021
Posted by: CC
from Seattle, WA
Verified Purchase:No
The fan is powerful and can reach far end of my apartment. The key to bringing down the temperature is to only leave about 2 inches of the window open; and the door closed. Customer service is great too. Anthony from customer service was helpful.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this EC400WF. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
KEEPS MY HOUSE AT A VERY COMFORTABLE TEMPERATURE!
on August 10, 2021
Posted by: Brook85
from Carson City, NV 89705
Verified Purchase:No
I love this evaporative cooler ! It keeps my house at about 72 degrees when it's over 100 degrees outside...plus it is better my allergies, as it doesn't make my house lose humidity like a regular air conditioner would - I have bought three more for my other homes! Great Product!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product EC400WF. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Posted by: Jack208
from Hayden,ID
Verified Purchase:Yes
I got this item about a week ago. And I live in north idaho, pretty dry climate so I figured it might work good. I plugged it in and filled it up and within a matter of 20 min or so my room temp went down to 68, I even had to cover my self up which made me even more shocked! My only con to this product is that the remote was not operating when I got it, however customer service was wonderful and sent me a new one free of charge! Over all if your in a low humidity or dry climate, this works wonders. Especially if you can't plug in an AC unit cause it will pop the breaker.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for taking the time to leave a review on your unit EC400WF. We are glad to hear you like the unit's features and we are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com