Customer reviews from MGA Entertainment, Inc.
Little Tikes - Tobi Smartwatch + Robot
Average customer rating
3.1
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
12
4 Stars
10
3 Stars
6
2 Stars
6
1 Star
12
65%of customers recommend this product.
(
22 out of
34)
Customer Reviews for Little Tikes - Tobi Smartwatch + Robot
Customer Rating
3
Great features but...
on January 20, 2022
Posted by: Janice14
from Ottawa, ON
Gender:Female
We have this to our daughter for Christmas and she loves it! She uses all aspects of the watch and its overall been a good purchase. Unfortunately though, the jelly band is not holding the watch itself in and it keeps falling out. It happens when she dances around the house, puts a jacket on, basically any random time there is even the slightest amount of movement. We have tried the strap loosened a but more than usual to see if it was the pull on the jelly around the front of the face but it made no difference. Love the features but one day she's going to lose it and that will be the end of Tobi in our house. I've been looking for a work around but haven't seen anyone else commenting on this issue.
I say yes to the recommendation but really, it's a maybe.
I would recommend this to a friend!
Response from MGA Entertainment, Inc.By Consumer Service, January 21, 2022
We are sorry to hear that the band keeps coming off Tobi. Please contact Little Tikes at 1-800-321-0183 so we can see if we have another band that can be sent to you to try. Thank you!
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
2
No sound
on June 2, 2022
Posted by: Seloi
from Poland
Gender:Female
Despite the update of the firmware and setting the volume to the maximum there is still no sound. Very dissappointing as this was long awaited gift for for the Children' Day.
No, I would not recommend this to a friend.
Response from MGA Entertainment, Inc.By CS, June 6, 2022
Sorry to hear of the issue! Please contact one of our Consumer Service Managers for assistance at: lfeddor@mgae.com. Thank you!
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
1
Can't give it a worse review
on March 10, 2023
Posted by: Crushed Dad
from Toronto, ON
Gender:Male
Opened it on Christmas day and it didn't work from the get go. Either the software or screen don't work correctly because we can't change the time and many of the features simply don't work or are unavailable. Online tutorials and PDF downloads are unhelpful. Unable to apply a firmware update using their software. Maybe you have to be a NASA engineer, but I have a very unhappy child now and I'm unable to fix this.
No, I would not recommend this to a friend.
Response from MGA Entertainment, Inc.By Consumer Service, March 13, 2023
We are so sorry to hear of your experience. Please contact Little Tikes at 800-321-0183 so we can assist you. Thank you!
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
4
Très cool mais...
on May 30, 2023
Posted by: Maman viking
from St-Basile-le-Grand
Gender:Female
Reçu lundi et mardi presque déjà brisé, bug souvent et quand mon fils touche à l'écran ça fais un bruit très aigu et je me demande pourquoi je me demande si c'est un problème de livraison ou de fabrication
I would recommend this to a friend!
Response from MGA Entertainment, Inc.By CS, May 31, 2023
So sorry to hear of the issues! If you are located in the US or Canada, please contact our Consumer Service Team for assistance at: service@littletikescare.com. Thank you!
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
5
It has nice features
on October 14, 2023
Posted by: tobi2josue
from California, CA
Gender:Male
I got this about almost a year ago and it’s still working very good without any problems.
I would recommend this to a friend!
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
4
Very nice - but my daughter found a bug
on January 7, 2024
Posted by: mdmmdm
from Italy
Gender:Male
We're very satisfied with this tobi2, it is more robust than I was expecting.
One thing I'd like to change is a bug in the software. I set-up a parent's code so I can have a time limit. Well, the little hacker found out immediately that by changing the date of the device (that isn't password protected), she could have the time counter reset to 0 each time.
Please address this with a firmware update :-)
One thing I'd like to change is a bug in the software. I set-up a parent's code so I can have a time limit. Well, the little hacker found out immediately that by changing the date of the device (that isn't password protected), she could have the time counter reset to 0 each time.
Please address this with a firmware update :-)
Written by a customer while visiting MGA Entertainment, Inc.