Customer reviews from MGA Entertainment, Inc.
Little Tikes - Tobi Smartwatch + Robot
Average customer rating
3.1
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
12
4 Stars
10
3 Stars
6
2 Stars
6
1 Star
12
65%of customers recommend this product.
(
22 out of
34)
Customer Reviews for Little Tikes - Tobi Smartwatch + Robot
Customer Rating
3
tobi will not install on my mac
on April 14, 2021
Posted by: aman
from NJ
Gender:Male
when I open the tobi installer it says “TOBI™ installer.app” can’t be opened because Apple cannot check it for malicious software, This software needs to be updated. Contact the developer for more information.
Response from MGA Entertainment, Inc.By Consumer Service, April 15, 2021
We are sorry to hear of your experience. Please contact Little Tikes at 1-800-321-0183 so we can assist you. Thank you!
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
2
Band too small
on January 11, 2021
Posted by: Cbeeley
from Hilton, ny
Gender:Female
This was a present from Santa. Chose this instead of a fitbit kid. The band is too small and can't be worn. Is there a larger wrist band?
No, I would not recommend this to a friend.
Response from MGA Entertainment, Inc.By Consumer Service, January 12, 2021
We are sorry to hear of your experience. Please contact Little Tikes at 1-800-321-0183 so we can assist you. Thank you!
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
5
Really cute and fun
on July 29, 2020
Posted by: Tralena
from New york
Gender:Female
My friend had this it was amazing adorable and fun I don’t have a problem with it because I didn’t put it together but it’s a beautiful creation I love anything little tikes makes though so I just love the idea of it having it around as a friend or just anything you want.
I would recommend this to a friend!
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
1
Wristband too small
on October 13, 2020
Posted by: Paul 9999
from Canada
Gender:Male
Does not fit on my child's wrist. Makes a indentation on her wrist and had to be taken off.
No, I would not recommend this to a friend.
Response from MGA Entertainment, Inc.By Consumer Service, October 14, 2020
We appreciate your valuable feedback and apologize that we don't have a larger band to offer at this time.
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
3
Frustrating
on October 12, 2021
Posted by: voge
Hello, I am using the firmware software to try and update my children's watches and it's giving me an error: "the underlying connection was closed. an unexpected error occured on send" when the program is attempting to download the update. Please advise
Response from MGA Entertainment, Inc.By Consumer Service, October 18, 2021
We are sorry to hear of your experience. Please contact one of our Call Center Managers at lfeddor@mgae.com so we can assist you.
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
3
Little difficult to set up
on December 3, 2021
Posted by: Bob27
from Corvallis, OR
Gender:Female
I'm sure the product works just fine. I don't know. because I'm still trying to update the firmware. Updates and newer models should involve fewer steps.
Response from MGA Entertainment, Inc.By Consumer Service, December 6, 2021
We are sorry to hear of your experience. Please contact Little Tikes at 1-800-321-0183 so we can assist you. Thank you!
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
1
Poor Quality Band
on January 5, 2022
Posted by: Jatfeb1
from Richmond, VA
Band is broken and it does not seem like you can get a replacement.
Response from MGA Entertainment, Inc.By Consumer Service, January 5, 2022
We are sorry to hear that the Watch Band broke - please forward an email to one of our Call Center Managers so we can get a new Watch Band sent out to you. Please email lfeddor@mgae.com
Written by a customer while visiting MGA Entertainment, Inc.
Customer Rating
2
Legs stopped moving?
on January 20, 2022
Posted by: Rick
from Fairport NY
Gender:Male
Bought this for my Granddaughter and all was working fine, Updated firmware and she loves it. After a few days the legs no longer move. They appear to try to move but immediately retract. Very disappointed that the no longer work within a few days of usage. Other than that she love the watch. FYI there is no obstruction of the legs .
Response from MGA Entertainment, Inc.By Consumer Service, January 20, 2022
We are sorry to hear of your experience. Please contact Little Tikes at 1-800-321-0183 so we can assist you. Thank you!
Written by a customer while visiting MGA Entertainment, Inc.