Customer reviews from newair.com
NewAir - Outdoor Misting Fan and Pedestal Fan, Cools 500 sq. ft. with 3 Fan Speeds and Wide-Angle Oscillation - Black
Average customer rating
4.7
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
81
4 Stars
7
3 Stars
0
2 Stars
2
1 Star
4
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for NewAir - Outdoor Misting Fan and Pedestal Fan, Cools 500 sq. ft. with 3 Fan Speeds and Wide-Angle Oscillation - Black
Customer Rating
4
Loved it
on September 29, 2021
Posted by: Jimbo
from Roseburg, or
Verified Purchase:No
It's a nice fan puts out a lot of air. I think the motor needs to be a little better and last longer.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for posting your comments in regards to this product FMF2K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Customer Rating
5
Great product and super customer service
on August 17, 2021
Posted by: Karin
from San Ramon, CA
Verified Purchase:No
I received this fan but didn't set it up until it was beyond the initial warrantee period, used it twice only as a fan without the mister, and then the GFI unit didn't work anymore. With little hope of getting this problem solved, but not wanting to pay a lot for a fan I couldn't use, I called the customer service line and spoke to Shanice. She was awesome-- and the customer service was beyond my expectation. They are replacing the fan and I look forward to using it for the remainder of the summer both as a fan and as a mister during the really hot days outside! I am very grateful that my money was not spent in vane and HIGHLY recommend this company on the customer service alone. It's hard to find a company that goes above and beyond these days, but this one sure did!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product FMF2K5BK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
A great product and a great company!
on August 13, 2021
Posted by: The Organized 1
from St. Louis, MO
Verified Purchase:No
If you don't have an enclosed patio; relaxing outside in this heat is impossible. Unless you have a misting fan! It makes grilling outside and enjoying my deck comfortable activities. Even in this heat! The cool misting fan is perfect for summer months of outdoor living. Unfortunately, I couldn't locate a screw that connects the fan to the base. After contacting customer service; they are replacing the entire unit. Melissa, the customer service representative, went above and beyond in working to help me to solve this problem. Although I was a couple of weeks beyond my warranty, this great company honored the warranty and more. I actually got to speak to a CR without waiting a hour and couldn't be more satisfied with the result. Thank you Melissa and NewAir for putting the "customer" back into customer service. You have a fan (no pun intended) for life!!!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product FMF2K5BK00. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Perfect for the summer
on August 10, 2021
Posted by: Eun A.
from Suwanee, GA
Verified Purchase:No
Purchased this fan recently and it's the perfect addition to our backyard as our toddler plays in her kiddie pool. Also helps keep our golden retriever cool in the humid, Hotlanta summer weather. Had some issues with it, and Newair was quick to respond and is replacing it for me. Definitely recommend!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product FMF2K5BK00. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting newair.com
Posted by: DannyO
from Goodyear AZ
Verified Purchase:Yes
This is my second NewAir (Frigidaire) misting fan. The first one I purchased almost two years ago and still going strong. Product not only great but customer service EXCELLENT.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
1
DO NOT BUY!!!! WETS ALL, NO MATTER YOUR SETTING!!!
on June 5, 2020
Posted by: DLmiami
from Miami, fl
Verified Purchase:Yes
Terrible product, nozzles are not fine enough, all it does is wet everything in front of it no matter how low the water pressure is set to.
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting newair.com
Posted by: Jlong831
from Toccoa, ga
Verified Purchase:Yes
I am 100% obsessed with this fan!! We been using it on the patio and all have it in the living area during the hot hot days. It's legit kept my entire home cooled off just from being on in the living room. It's literally the best fan I've ever owned in my entre life. I would suggest this for anyone needing to cool off your home OR be cooled on the patio. The most is very fine and doesn't make you soaked
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting newair.com
Posted by: Jq59
from Hanover Park, il
Verified Purchase:Yes
love this fan!! The mist is awesome when it is hot outside and u just want a little bit of water on u without taking the hose out!!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for sharing your thoughts about your experience using your FMF2K5BK00.Thank you for choosing NewAir!
Written by a customer while visiting newair.com