Customer Reviews for Caf - 46-Bottle Built-In Dual Zone Wine Cooler with Wi-Fi - Matte White
Customer Rating
5
Great Storage Capacity
on June 11, 2022
Posted by: GaryIndiana122
from Indiana
Although I drink bottles faster than I can load up my cafe wine fridge I love the storage capacity. The automatic back lit display that comes on as you approach the fridge is a sleek feature. Being able to monitor your temps from the mobile app is also nice!
Quality appliance. Small things: Loading different sized bottles is a bit tricky -- a bit tight between shelves -- but easier as you get hang of how the trays work. Can't view upper and lower temperatures simultaneously.
This appliance stopped working after 1 day. All my wine sat in 55 degrees until we discovered that the brand new wine chiller was not working.
Bottle storage is not as advertised.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kelsey@Café, Café, April 13, 2022
We're so sorry that your wine center stopped working properly after only one day and that you're not able to store as many bottles as advertised. This is not something we'd expect from this unit and we hate that you have to deal with this.
It's possible that a breaker is tripped or a fuse is blown. Try resetting the breaker or replacing fuse. But if that doesn't help, then we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your wine center. You can schedule service online at https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET.
This model has a 46-bottle capacity and you can see a guide on how to insert the wine bottles on page 8 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000492-4.pdf&_ga=2.130246671.1481216450.1649708825-112271007.1646059893.
We hope this is insightful. If you have questions or concerns moving forward, please reach out to us directly. All the best, Kelsey@Café