Customer reviews from zojirushi.com
Zojirushi - 15 oz Stainless Steel Tumbler with Tea Leaf Filter - Blue Gray
Average customer rating
3.2 out of 5
3.2
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
75%of customers recommend this product. 
(
3 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Zojirushi - 15 oz Stainless Steel Tumbler with Tea Leaf Filter - Blue Gray
Customer Rating
5 out of 5
5
Best for loose leaf tea.
on November 22, 2021
Posted by: Skoester
from Saint Joseph, Missouri
Gender:Male
Verified Purchase:Yes
Keeps hot drinks hot for hours. The built in tea leaf strainer is easy to install and then remover for cleaning no more dealing with tea balls. The wife is thrilled. Wish we would of found sooner. Favorite cup.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
4 out of 5
4
Keeps coffee hot.
on May 6, 2021
Posted by: kudzu
from CA
Gender:Female
Verified Purchase:Yes
These are the best I've ever found for keeping coffee hot, but I still prefer the lid from my old cup (luckily it fits this one!).
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5 out of 5
5
perfect
on November 24, 2022
Posted by: Anne B
from FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] perfect size, nice color, built in tea strainer, no spill closure, great insulation
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
1 out of 5
1
Tumbler Leaks Due to Poorly Designed Lid
on May 11, 2025
Posted by: Tatyana
from PA
Verified Purchase:Yes
I regret purchasing this Zojirushi tumbler. The lid is highly inconvenient—liquid spills with even the slightest tilt, making it impractical to use. The overall design feels very poorly constructed and unsuccessful. The stickers warning about cancer and reproductive harm are unusual and frightening, adding to my discomfort. I’m extremely disappointed with this purchase and wish I had chosen a different product.
No, I would not recommend this to a friend.
Written by a customer while visiting zojirushi.com
Customer Rating
1 out of 5
1
Useless Lid
on June 17, 2025
Posted by: Kent
Lid doesn't seal at all or prevent spills. Seems like this tumbler misses the point. One slight tumble and it spills the hot or cold beverage all over the place.
Response from zojirushi.comBy Zojirushi Customer SupportJune 18, 2025
Thank you for sharing your experience with your tumbler. We’re sorry to hear this tumbler didn’t meet your expectations. This particular model is not designed to be leak-proof, so we recommend keeping it upright to avoid spills. If you have any questions or need assistance, please feel free to reach out to our Customer Service team—they’ll be happy to help. You can contact them at support@zojirushi.com or 1-800-733-6270 (Mon–Fri, 8 AM–5 PM PST).
Written by a customer while visiting zojirushi.com