Customer reviews from bosch-home.com
Bosch - 800 Series 3.5 Cu. Ft. Freestanding Gas Convection Range with 6 Dual Flame Ring Burners - Black Stainless Steel
Average customer rating
3.9
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
8
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
2
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Bosch - 800 Series 3.5 Cu. Ft. Freestanding Gas Convection Range with 6 Dual Flame Ring Burners - Black Stainless Steel
Customer Rating
1
Garbage
on November 19, 2023
Posted by: TM1414
Constant issues, not worth half of the price , stay away....trust me.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, November 20, 2023
Hi TM1414, thanks for your review of model #HGS8645UC. We're very sorry to hear about your experience. This does not reflect our commitment to customer satisfaction, and we apologize for any inconvenience or disappointment. Please be assured that your feedback is taken seriously and will be shared with the relevant groups for further consideration. If assistance is needed with scheduling a service visit, you can call our customer care team at 1-800-944-2904 for real-time support or locate an authorized service provider in your area through this link: https://bit.ly/3fACuUW. Thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Oven disappointment
on December 20, 2023
Posted by: Lrob
I can't believe that this product doesn't have a temperature display. I had to purchase an oven thermometer just to be sure. Also very difficult to start. Holding in a button and turning and then trying to see the temp is ridiculous.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 27, 2023
Hi Lrob, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Better baking!!!!
on June 7, 2024
Posted by: Lisa
[This review was collected as part of a promotion.] Remodeled my home three years ago. I bought a Bosch Black Stainless microwave/convection oven, amazing. Bought a Bosch fridge and a Bosch dishwasher but I didn't want to spend that much on an oven so I bought a knock off. Worst mistake ever.
After 2 recalls and a parts fiasco Zline sent a truck for their garbage and I spent the money. Wish I had done it the first time.
It's beautiful and it bakes like a dream. I thought it was me and my baking skills. Nope I'm amazing too!
After 2 recalls and a parts fiasco Zline sent a truck for their garbage and I spent the money. Wish I had done it the first time.
It's beautiful and it bakes like a dream. I thought it was me and my baking skills. Nope I'm amazing too!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Love + Hate/ Disappointed
on July 3, 2024
Posted by: Mari Gold
[This review was collected as part of a promotion.] Love: performance of the stove top, size, performance of the oven (when it works), the look, simplicity of the knobs & dials, sturdiness of the entire appliance.
Hate: my oven does not consistently light! we bought it new less than three years ago and have been oven-less three times due to igniter issues. latest repair person said replacement of igniter is required. thank goodness we have a toaster-oven! Frustrating because we bought Bosch for the reputation of reliability.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BE, CS, July 5, 2024
Hi, thank you for your review. We apologize for the trouble you have had, and our team remains committed to assisting with any outstanding issues with your appliance. Connect with us at 800-944-2904 or BoschCare@BSHG.com
Written by a customer while visiting bosch-home.com
Customer Rating
5
Gas Range
on September 11, 2024
Posted by: Large Range
[This review was collected as part of a promotion.] I love the look and how handy this large range is! We put this in our basement and it's great for holiday cooking and family get togethers.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Sleek and beautiful
on October 19, 2024
Posted by: Diane
[This review was collected as part of a promotion.] And it works perfectly!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great product
on November 27, 2024
Posted by: Candace
[This review was collected as part of a promotion.] When it was installed, one of the burner screws were damaged and now we can't use that burner, it was also damaged in transit, but overall it works and looks great, would definitely get again
Written by a customer while visiting bosch-home.com
Customer Rating
3
Finally Able to Afford & Disappointment
on January 6, 2025
Posted by: Da Queen
[This review was collected as part of a promotion.] Utter disappointment with my "new" range...the ONLY digital part on the range is the clock/timer. I've had to call consumer help for how to set clock & even then I can only get it on a 24 Hour Clock...not the 12 hour.
The oven settings are "somewhere near" the degree that I set it on b/c it is controlled by a knob, not an exact setting.
It is a nice looking range & can handle multiple pots/pans/foods cooking at once.
The oven settings are "somewhere near" the degree that I set it on b/c it is controlled by a knob, not an exact setting.
It is a nice looking range & can handle multiple pots/pans/foods cooking at once.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, January 7, 2025
Hi Da Queen, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. Your comments will be shared with the relevant teams for further consideration. If you have any further questions or concerns about the operation of your range, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product questions you may have. Thank you.
Written by a customer while visiting bosch-home.com