Customer reviews from bosch-home.com
Bosch - 800 Series 36 in. Wide 3.7 cu. ft. Freestanding Dual Fuel Convection Range with 6 Dual Flame Ring Burners - Black Stainless Steel
Average customer rating
3.9
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
31
4 Stars
14
3 Stars
3
2 Stars
3
1 Star
9
79%of customers recommend this product.
(
38 out of
48)
Customer Reviews for Bosch - 800 Series 36 in. Wide 3.7 cu. ft. Freestanding Dual Fuel Convection Range with 6 Dual Flame Ring Burners - Black Stainless Steel
Customer Rating
2
Disappointing!
on December 13, 2021
Posted by: Rosie
The oven doesnt work, it never worked and try getting someone here i a timely manner for repairs. The retailer is horrible. Not Bosch's fault but they should be careful who they let represent them. I want a new stove but have to wait for repairs. That is crazy sinece it is brand new!
Response from bosch-home.comBy CM, CS, December 17, 2021
Hi Rosie, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
No Oven!!!
on December 1, 2021
Posted by: Sad in Cincinnati
Like many other reviewers, my oven quit after 6 months. No oven for Thanksgiving and now no oven for Christmas. The service rep gave me a date of 1/10/22 to get the parts. Said he has seen this issue a couple times with this product. Bosch needs to recall this product or provide customers with a complimentary extended warranty. I feel confident that this will happen again with the new parts. Not really the quality I was expecting for such an expensive product.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 3, 2021
Hi Sad in Cincinnati, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions please contact our 24/7 customer service at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
36 " Freestanding Range
on November 2, 2021
Posted by: Lauree V
Love the look of this range, but like so many others, there are huge flaws. Our oven stopped working after one month. The tech was out 4 times and then Bosch agreed to replace the unit. The new one also has issues. Now, the pizza oven setting works, but the bake setting does not. The burners don't light easily either. The clock is always fast. I'd like a working oven for the holidays, but I doubt this will happen. Buy a different oven.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 2, 2021
Hi Lauree V, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Very nice range, even better customer service
on October 21, 2021
Posted by: Reed
[This review was collected as part of a promotion.] We have loved our range. We did have an issue with a bad chip when we first recieved our unit that caused the clock to run fast and the oven to give a false temperature reading, but Bosch was very fast and very communicative during the repair process. I was very impressed with how quickly they were able to get my unit fixed. We have owned many ranges over the years and I would rate this one as one of the best.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great range
on September 20, 2021
Posted by: Mary ann
[This review was collected as part of a promotion.] This is a great range. I really like the electric oven and the multiple rack setting for baking cookies. I can bake 2 large racks of cookies and never have to rotate or turn the racks and each cookie is perfectly even.
The gas cooktop is also great. The large burner has plenty of BTUs for fast sautéing and the small burner hold a good simmer.
The only complaint is sincere the day it was installed the clock has gained about 20 minutes in time each week. After 3 months
Bosch has not resolved the issue.
The gas cooktop is also great. The large burner has plenty of BTUs for fast sautéing and the small burner hold a good simmer.
The only complaint is sincere the day it was installed the clock has gained about 20 minutes in time each week. After 3 months
Bosch has not resolved the issue.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Sharp looking
on July 3, 2021
Posted by: Laura
[This review was collected as part of a promotion.] Oven is excellent, my only complaint is the simmer burner is a little tricky but still a very nice feature!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
DO NOT BUY THIS RANGE
on June 17, 2021
Posted by: Elliemay73
This is our second range in the past 6 months. The experience was the same both times. The middle burner won’t light and the entire display flashes and the time starts blinking. After that the bake and convection bake settings no longer work on the oven. This model is a lemon. Look around on the internet. Lots of folks are having the same issue.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, June 21, 2021
Hi Elliemay73, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Reliable Beauty
on April 2, 2021
Posted by: Jani
[This review was collected as part of a promotion.] We are so happy to have our new range installed and we've been cooking up a storm. I'm loving the proof setting on the oven. Baking and roasting have been a dream. Baked goods have come out beautifully and the prime rib we roasted was the best ever. The high BTU cooktop has made searing and simmering equally doable. We also love the look of the range and it enhances our kitchen.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com