Customer reviews from bosch-home.com
Bosch - 800 Series 36 in. Wide 3.7 cu. ft. Freestanding Dual Fuel Convection Range with 6 Dual Flame Ring Burners - Black Stainless Steel
Average customer rating
3.9
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
31
4 Stars
13
3 Stars
3
2 Stars
3
1 Star
9
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Bosch - 800 Series 36 in. Wide 3.7 cu. ft. Freestanding Dual Fuel Convection Range with 6 Dual Flame Ring Burners - Black Stainless Steel
Customer Rating
2
Display Unit Malfunctions
on December 17, 2024
Posted by: Anonymous
We've had this oven for three years. The display unit has gone out twice.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 20, 2024
Hi John Nelson, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
DUAL FUEL RANGE
on November 27, 2020
Posted by: EDDIE
[This review was collected as part of a promotion.] INCREDIBLE RANGE FOR THE MONEY, GREAT VALUE.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
DO NOT BUY THIS RANGE
on June 17, 2021
Posted by: Elliemay73
This is our second range in the past 6 months. The experience was the same both times. The middle burner won’t light and the entire display flashes and the time starts blinking. After that the bake and convection bake settings no longer work on the oven. This model is a lemon. Look around on the internet. Lots of folks are having the same issue.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, June 21, 2021
Hi Elliemay73, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Range
on January 24, 2021
Posted by: Eddie
[This review was collected as part of a promotion.] Great range, works well, just having to get a feel for the right burner for each purpose. Love the dual fuel.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Sharp looking
on July 3, 2021
Posted by: Laura
[This review was collected as part of a promotion.] Oven is excellent, my only complaint is the simmer burner is a little tricky but still a very nice feature!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Off to a bad start
on February 1, 2022
Posted by: Bush
[This review was collected as part of a promotion.] After one month the oven quit working. It has now been over a month and how many parts later and Bosch doesn't have a solution to fix it yet.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, February 2, 2022
Hi Bush, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions please contact our 24/7 customer service at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Good Quality, No Issues
on February 13, 2022
Posted by: AJM15
[This review was collected as part of a promotion.] We bought this dual fuel range to as a replacement to one that broke. We were somewhat constrained on replacement options because of the space we had to fit it in. That being said we're very happy with our purchase so far and have had no issues in the 2+ months we've had it. I know this range is industrial grade, but the burners are VERY powerful - even the lowest output is still very strong.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Too many electronic issues
on April 9, 2022
Posted by: DSKS
We purchased this range as part of a kitchen renovation. It looks great. I love a few little features such as the oven light staying on while it's on and the proof setting. However, after installation we immediately noticed the clock couldn't keep time (actually gained time rather than lost over time). It took 4 service visits and 3 component replacements before Bosch finally acknowledged the issue. We also have intermittent issues where, when using the cooktop, the display panel will reset (as if power has been lost). It's now been about 10 months since installation and the oven has stopped working. In most settings, no heat is produced. On convection bake, the display shows 876 and will not show below 550. It's hard to comprehend spending so much on an oven and it's unusable less than a year later. We have had other Bosch appliances through the years and been happy. This has completely changed our opinion of the brand.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CJ, CS, April 11, 2022
Hi DSKS, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and our customer service team can provide real-time troubleshooting and determine if service is necessary. They can be reached 24/7 customer service team at 800-944-2904. You may also email our team at BoschCare@bshg.com with your contact information, and we'll be happy to respond.
Written by a customer while visiting bosch-home.com