Customer reviews from bosch-home.com
Bosch - 800 Series 3.7 cu. ft. Freestanding Dual Fuel Convection Range with 6 Dual Flame Ring Burners - Stainless Steel
Average customer rating
3.7
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
14
4 Stars
11
3 Stars
1
2 Stars
1
1 Star
7
72%of customers recommend this product.
(
21 out of
29)
Customer Reviews for Bosch - 800 Series 3.7 cu. ft. Freestanding Dual Fuel Convection Range with 6 Dual Flame Ring Burners - Stainless Steel
Customer Rating
1
Disappointed. Dead within the first week.
on March 10, 2021
Posted by: apoes
Our unit was delivered 3/1/21. It worked great for the first week! All downhill from there.
Into the second week of ownership, the burners slowly started losing power. As of right now, you can't have more than one burner on at a time or they both go out. The unit can barely cook a piece of chicken– it can't boil water.
Then to top things off– today (3/10/21) the oven decides it doesn't want to get hot. We set the oven to 400º, came back 20 minutes later and it's cold to the touch.
We trusted Bosch based on their brand reliability but this one definitely misses the mark.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, March 11, 2021
Hi apoews, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. It sounds like you may need someone to take a look at these issues. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Very Nice Addition.
on January 28, 2021
Posted by: jawa
[This review was collected as part of a promotion.] Great range, simple but elegant design. I am disappointed the legs are just painted plastic where a scratch becomes obvious. At the least, I expect a stainless veneer - hence the reason for 4 stars and not 5
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Reliable Beauty
on April 2, 2021
Posted by: Jani
[This review was collected as part of a promotion.] We are so happy to have our new range installed and we've been cooking up a storm. I'm loving the proof setting on the oven. Baking and roasting have been a dream. Baked goods have come out beautifully and the prime rib we roasted was the best ever. The high BTU cooktop has made searing and simmering equally doable. We also love the look of the range and it enhances our kitchen.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great range
on September 20, 2021
Posted by: Mary ann
[This review was collected as part of a promotion.] This is a great range. I really like the electric oven and the multiple rack setting for baking cookies. I can bake 2 large racks of cookies and never have to rotate or turn the racks and each cookie is perfectly even.
The gas cooktop is also great. The large burner has plenty of BTUs for fast sautéing and the small burner hold a good simmer.
The only complaint is sincere the day it was installed the clock has gained about 20 minutes in time each week. After 3 months
Bosch has not resolved the issue.
The gas cooktop is also great. The large burner has plenty of BTUs for fast sautéing and the small burner hold a good simmer.
The only complaint is sincere the day it was installed the clock has gained about 20 minutes in time each week. After 3 months
Bosch has not resolved the issue.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Very nice range, even better customer service
on October 21, 2021
Posted by: Reed
[This review was collected as part of a promotion.] We have loved our range. We did have an issue with a bad chip when we first recieved our unit that caused the clock to run fast and the oven to give a false temperature reading, but Bosch was very fast and very communicative during the repair process. I was very impressed with how quickly they were able to get my unit fixed. We have owned many ranges over the years and I would rate this one as one of the best.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
36 " Freestanding Range
on November 2, 2021
Posted by: Lauree V
Love the look of this range, but like so many others, there are huge flaws. Our oven stopped working after one month. The tech was out 4 times and then Bosch agreed to replace the unit. The new one also has issues. Now, the pizza oven setting works, but the bake setting does not. The burners don't light easily either. The clock is always fast. I'd like a working oven for the holidays, but I doubt this will happen. Buy a different oven.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 2, 2021
Hi Lauree V, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
No Oven!!!
on December 1, 2021
Posted by: Sad in Cincinnati
Like many other reviewers, my oven quit after 6 months. No oven for Thanksgiving and now no oven for Christmas. The service rep gave me a date of 1/10/22 to get the parts. Said he has seen this issue a couple times with this product. Bosch needs to recall this product or provide customers with a complimentary extended warranty. I feel confident that this will happen again with the new parts. Not really the quality I was expecting for such an expensive product.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, December 3, 2021
Hi Sad in Cincinnati, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions please contact our 24/7 customer service at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Disappointing!
on December 13, 2021
Posted by: Rosie
The oven doesnt work, it never worked and try getting someone here i a timely manner for repairs. The retailer is horrible. Not Bosch's fault but they should be careful who they let represent them. I want a new stove but have to wait for repairs. That is crazy sinece it is brand new!
Response from bosch-home.comBy CM, CS, December 17, 2021
Hi Rosie, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your range. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com