Returned the phone. Still being charged for it. So no new phone to review and I’m still being charged for new phone.
No, I would not recommend this to a friend.
Response from ATT.comBy -Noah, AT&T CARE, June 13, 2025
Mark, we understand the importance of transparency of charges, and bills. We want to check what's causing this, please fill the self-service form: www.att.com/get-support and we will get the assistance you need.
Terrible experience, 24 hr wait to pickup at store, then clerks and online tech couldn't approve purchase and locked my account. Went to Apple store instead 24 hr later when account unlocked and bought directly from Apple store. ATT retiree shouldn't be treated this way. Never deal this way again. 3 day effort to purchase was done in 50 minutes at Apple store directly.
I’ve only had my iPhone 15 for 3 days, and so far I am satisfied with it. I haven’t experienced any issues, and it looks and feels great. I hope that it continues to work without any problems, and I look forward to learning about the new features.