Customer reviews from ATT.com
Apple - iPhone 15 128GB - Black (Universal - Internal Use Only)
Average customer rating
4.3
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
133
4 Stars
15
3 Stars
17
2 Stars
4
1 Star
19
76%of customers recommend this product.
(
112 out of
148)
Customer Reviews for Apple - iPhone 15 128GB - Black (Universal - Internal Use Only)
Posted by: Anonymous
from OH
Verified Purchase:Yes
This iPhone 15 feels light and cheap. The phone runs slowly in every meaningful way, unimpressed. I’m switching to this newer version from my iPhone 13 Pro Max and I’m so disappointed ☹️. I can’t believe how bad it is. Never get a non pro iPhone ever again, I see why it was half the price. I had my 13 pro max since 2022! I only upgraded because the screen cracked and the battery was degrading. This phone is a piece of garbage I really don’t want it. I’ll be paying it off soon and getting a 17 pro. This is probably a good phone for people 12 and under who don’t need to do anything important or quick. Trying film or edit or upload videos a painful process
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, April 19, 2026
Hello Micky. Thank you for sharing your feedback with us.
We’re sorry to hear that the iPhone 15 isn't meeting your expectations, especially coming from a Pro Max model. We understand how important performance and build quality are when you’re used to a high-end device for filming and editing.
It sounds like your workflow definitely benefits from the advanced processing power of our Pro lineup. While the iPhone 15 is designed to be a versatile and lightweight choice, we want you to have a device that keeps up with your speed and creativity.
We appreciate you giving it a try, and we want you to know we’re always here to help you find the device that feels right for you. If you’d like to discuss potential trade-in options or check your eligibility for an early upgrade to a Pro model, please visit an AT&T store or reach out to us through any of our support channels.
We’re here to help you get back to a device you love!
We’re sorry to hear that the iPhone 15 isn't meeting your expectations, especially coming from a Pro Max model. We understand how important performance and build quality are when you’re used to a high-end device for filming and editing.
It sounds like your workflow definitely benefits from the advanced processing power of our Pro lineup. While the iPhone 15 is designed to be a versatile and lightweight choice, we want you to have a device that keeps up with your speed and creativity.
We appreciate you giving it a try, and we want you to know we’re always here to help you find the device that feels right for you. If you’d like to discuss potential trade-in options or check your eligibility for an early upgrade to a Pro model, please visit an AT&T store or reach out to us through any of our support channels.
We’re here to help you get back to a device you love!
Written by a customer while visiting ATT.com
Posted by: Kelly Bramlett
from Texas
Verified Purchase:Yes
My son's phone was so shattered it was cutting his hand trying to hold it. He and his Dad went into our local store and upgraded effortlessly.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Dee504
from Brooklyn NY
Verified Purchase:Yes
Phone case was no good the case broke when it fell
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Jeana Robledo
Verified Purchase:Yes
Phone was just too small for my hands, im still waiting on them to refund my money its been five days already.
I would recommend this to a friend!
Written by a customer while visiting ATT.com