Customer reviews from ATT.com
Apple - iPhone 15 128GB - Black (Universal - Internal Use Only)
Average customer rating
4.3
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
129
4 Stars
15
3 Stars
17
2 Stars
4
1 Star
17
76%of customers recommend this product.
(
109 out of
143)
Customer Reviews for Apple - iPhone 15 128GB - Black (Universal - Internal Use Only)
Posted by: Anonymous
from Texas
Verified Purchase:Yes
The rep was honest and helpful.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
I had a 12 mini and was very pleased but the battery got weak and so far the 15 has been fantastic
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: AppleSucks365
from Missouri
Verified Purchase:Yes
It took 4 days to transfer my apps and accounts from the 12 to the 15. I’ve never had so much trouble before. My Apple account was frozen, abc even after changing passwords and proving who I am, I was still locked for 48hrs. There isn’t enough (any?) perks to the upgrade. I think the iPhone may have peaked. Start looking at some Samsung.
No, I would not recommend this to a friend.
Response from ATT.comBy -David, AT&T CARE, September 23, 2025
Hello there! Thank you for sharing your experience, and we're sorry to hear about the difficulties you faced during the transfer to your iPhone 15. We understand your frustration when account issues like freezing happen despite taking the right steps, and we appreciate your patience throughout. We want to work on this together to find a fix, please complete our self service form: https://www.att.com/get-support/?source=ILC208383817, Our dedicated team of experts will reach out to you to understand the issue and identify what went wrong and will find a fix. Your satisfaction is important to us.
Written by a customer while visiting ATT.com
Posted by: Patti Mc
Verified Purchase:Yes
Love my new iPhone 15. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Holly Perhach
from Jamesburg, NJ
Verified Purchase:Yes
Camera is great - phone is perfect!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Watsonville CA
Verified Purchase:Yes
The phone is amazing great reception and very easy to use. It was a gift to my teenage daughter and she’s completely happy.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Tyson B
from Cedar Falls, IA
Verified Purchase:Yes
Rough start but they rebounded
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Alan Call
Verified Purchase:Yes
Great phone, a worthy upgrade, but ATT should have waived the $35 “upgrade fee” especially since ATT kept emailing me that I “qualify” for an upgrade. Deceptive advertising.
I would recommend this to a friend!
Written by a customer while visiting ATT.com