Customer reviews from hp.com
HP - Refurbished Color LaserJet PRO M479FDW Printer - White
Average customer rating
4.2
(649 Reviews)
Rating breakdown 649 reviews
5 Stars
429
4 Stars
98
3 Stars
35
2 Stars
27
1 Star
60
84%of customers recommend this product.
(
302 out of
360)
Customer Reviews for HP - Refurbished Color LaserJet PRO M479FDW Printer - White
Posted by: DonDe
from Port Orchard
Verified Purchase:Yes
I had a very hard time finding a contact phone number for tech support. Once reached was a big help addressing the concerns that I had.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: dyslexia
from Naples, Fl
Verified Purchase:Yes
This laser printer is so much faster than the printer I just threw out. It prints on both sides of the paper which helps me to conserve paper.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: jhmarina
from Bokeelia, FL
Verified Purchase:Yes
Bought this for busy office and having no problems so far.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TexasWeave
from Greenwood SC
Verified Purchase:Yes
Bought to replace an inkjet that quit working. Love how fast it prints. Great quality. Love the scanner
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: JohnB25
from Naples, Florida
Verified Purchase:Yes
I’ve now had the product for 2 weeks, and am thrilled. This is my 4th HP printer/scanner/copier and it’s by far the best. Was the easiest to set up, produces the best color of all of them, and is faster. Truly an improvement over all the previous models.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Well made, feature rich and easy to install
on September 1, 2020
Posted by: Bio Data
from Horsham, PA
Verified Purchase:Yes
We installed this printer last week without a problem. The unit is full of features and well constructed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KristinB
from Los Angeles, CA
Verified Purchase:Yes
Without a doubt, this was the easiest printer set-up EVER!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Chuck baby
from Alexandria Va
Verified Purchase:Yes
I purchased this printer two months ago. There are numerous issues every day: off line error, out of paper error, paper jams. Have to turn machine off and on every day to recycle error off. The ink cartridges cost twice the cost of the printer when replaced.
No, I would not recommend this to a friend.
Features
4
Performance
2
Response from hp.comBy Kacper, HP Care, September 7, 2020
Hello there,
I want to sincerely apologize for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.
Due to the vague nature of the issueS, please reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can give contact us via: support.hp.com/us-en
On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
I want to sincerely apologize for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.
Due to the vague nature of the issueS, please reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can give contact us via: support.hp.com/us-en
On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Kacper
HP Care
hp.com/support
Written by a customer while visiting hp.com