Customer reviews from hp.com
HP - Refurbished Color LaserJet PRO M479FDW Printer - White
Average customer rating
4.2
(649 Reviews)
Rating breakdown 649 reviews
5 Stars
429
4 Stars
98
3 Stars
35
2 Stars
27
1 Star
60
84%of customers recommend this product.
(
302 out of
360)
Customer Reviews for HP - Refurbished Color LaserJet PRO M479FDW Printer - White
Posted by: Binabba
from Paramus, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second HP Color Laser Jet Pro I purchased for our offices. It just makes it happen without a fuss. A no fuss high quality printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Theodore R
from Suffolk, Va
Verified Purchase:Yes
best product most useful i have owned i have many HP prints this is the most useful already bought the heavy use toners all colors i call the four pavk
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Houlihan
from Mobile, al
Verified Purchase:Yes
[This review was collected as part of a promotion.] My son hooked up the printer and it worked fine for a while then it would not let me scan.
So he came back tonight and after two hours we killed the USB connection and went wireless. He could not get the computer to recognize the printer. I hope he as it fixed if not I have a problem
So he came back tonight and after two hours we killed the USB connection and went wireless. He could not get the computer to recognize the printer. I hope he as it fixed if not I have a problem
Features
3
Performance
3
Response from hp.comBy Kacper, HP Care, March 18, 2020
Hello there,
I'm very sorry to hear that you and your son stumbled upon some difficulties while trying to connect this printer. This is definitely disappointing and I do understand that. Let me see how can I improve your experience with this printer and resolve the problem.
First of all, the document listed below may prove helpful in guiding on how to set up your device properly:
- Wireless Printing: support.hp.com/us-en/document/c03793609
Also, you could try using our HP Print and Scan Doctor. This is a tool to diagnose the issues and provide a solution to them. It may help in your case:
- HP Print and Scan Doctor: support.hp.com/us-en/topic/printscandoctor
Last of all, If all of the above fails, we would be more than happy to help so please feel free to contact us through: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
I'm very sorry to hear that you and your son stumbled upon some difficulties while trying to connect this printer. This is definitely disappointing and I do understand that. Let me see how can I improve your experience with this printer and resolve the problem.
First of all, the document listed below may prove helpful in guiding on how to set up your device properly:
- Wireless Printing: support.hp.com/us-en/document/c03793609
Also, you could try using our HP Print and Scan Doctor. This is a tool to diagnose the issues and provide a solution to them. It may help in your case:
- HP Print and Scan Doctor: support.hp.com/us-en/topic/printscandoctor
Last of all, If all of the above fails, we would be more than happy to help so please feel free to contact us through: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Dibanno
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago. I just love it. The duplex scanning is fantastic and fast!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MeganR
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using this printer for a couple of weeks now, and I am very impressed. My 13 year old son unboxed and set it all up for me. He didn’t have any issues and it works perfectly. Compared to my last printer, I’m happy with the design and functions of this printer. It is fast and the print outs are high quality. The scanning feature was seamless with my Mac, and even did double sided scans with ease. I’m a very happy customer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Happy customer2
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago. The set up process was simple and the machine works perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Damotoman
from Watford City
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very pleased with our purchase. Only issue is wish it came with better instructions on setting up on PC.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: joe9th
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this printer much, much faster than my other printer great price and quality. looks great and I am very happy with this product. Could not ask for a better printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com