Customer reviews from hp.com
HP - Refurbished Color LaserJet PRO M479FDW Printer - White
Average customer rating
4.2
(649 Reviews)
Rating breakdown 649 reviews
5 Stars
429
4 Stars
98
3 Stars
35
2 Stars
27
1 Star
60
84%of customers recommend this product.
(
302 out of
360)
Customer Reviews for HP - Refurbished Color LaserJet PRO M479FDW Printer - White
Customer Rating
5
Great Printer!
on September 2, 2019
Posted by: j29a
from ohio
[This review was collected as part of a promotion.] Great Printer! It was easy for me to set up straight out of the box, all I needed to do was download the drivers. Copying and printing was super quick and easy. The touch screen is easy to use and I also like that it can hold a nice amount of paper in the paper drawer. It printed my documents and a few pictures quick and easy with no problems.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Easy to set up, great performance!
on September 4, 2019
Posted by: teammaxey
from Romeoville, IL
[This review was collected as part of a promotion.] The HP Color LaserJet Pro is the first laser printer I have ever owned. So far, I am very impressed. It was easy to set up and connect to wirelessly from our computers. The print quality is outstanding, and the document is printed by the time I walk over to the machine, so it is quick. There are no smudges, the colors are vibrant and blacks are clean and dark.
The printer weighs almost 60 lbs, so if you're unable to lift that amount safely, have a buddy help you unbox it. It is larger and bulkier than the inkjet printers we have used in the past, but the real estate it takes up is worth it. Before, we would have to replace toner in our other printers quite frequently. This laserjet printer looks like it will print around 2000 prints per cartridge, which is amazing. It may be years before we need to replace them.
This printer is perfect for small to medium business, and home office use. documents are printed well, resolution is great, and the printer is quick and quiet. I highly recommend this printer for those on the market for a new one. It's very easy to set up and use right out of the box. We didn't run into any glitches at all, and again, the quality of the prints is fantastic!
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
WOW What an upgrade
on September 5, 2019
Posted by: BriLaFond
from Berlin WI
[This review was collected as part of a promotion.] So first I have to say WOW! This is one heck of a printer! This printer has it all! Very very sturdy, Easy to learn, and just all in all great! Once I hooked it up the first thing I did was hooked it up to both of my computers and both hooked up sooo easy! I had a little issues with the drivers downloading on my laptop but once I did the manual setup I had no issues at all. The set up was such a breeze! This does have a little weight to it so if you have back issues or any other kind of issues, I would suggest having someone else moving it for you. Honestly I can see this one lasting a long time! I will be referring everyone into getting this printer! GREAT ALL AROUND.
Pros:
Very sturdy
Prints very fast once warmed up
Connects to phones easy
Holds a lot of paper
The pictures/letters print very nicely the colors are very true to color you put see in the picture/letter you are printing
Ink is very easy to get to
Easy to move if you need to
Very sturdy
Prints very fast once warmed up
Connects to phones easy
Holds a lot of paper
The pictures/letters print very nicely the colors are very true to color you put see in the picture/letter you are printing
Ink is very easy to get to
Easy to move if you need to
Cons:
Does take a little time to wake up and warm up
A little loud but nothing to unbearable
Does take a little time to wake up and warm up
A little loud but nothing to unbearable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Convenience on finger tips
on September 6, 2019
Posted by: souns95112
from San Jose, CA
[This review was collected as part of a promotion.] This HP color laser printer is amazing, i was looking for a printer that do everything like Print, Copy, Scan, Fax, and Email and so happy i found this one. This is the best printer i have ever own, i love it so much because it makes my life easier. This multifunction printer has a very nice unique design and can do auto duplex printing, scan to email, and has two paper trays (standard). I like it a lot because i can easily scan files directly to Microsoft, SharePoint , email, USB, and network folders it helps save time by automating all the steps in a complicated workflow. It prints effortlessly from all devices virtually with network and has an enabled dynamic security feature. This printer is good for any work flow setting or personal work. Highly recommended
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BWassi
from Hanna City, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this for a home office, main use is running copies, scanning to PDF and Printing.
Machine works well for all of these tasks. Easy interface on touch screen (screen is a little small, but still works). The setup for connecting via supplied USB cable was easy; however the setup for connecting via WiFi was not so easy, but did finally get it done.
Machine works well for all of these tasks. Easy interface on touch screen (screen is a little small, but still works). The setup for connecting via supplied USB cable was easy; however the setup for connecting via WiFi was not so easy, but did finally get it done.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Scharflaw1
from Cooperstown
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer to handle the bulk of heavy document production in a one person law office. This printer has exceeded eye expectations in every almost every way possible. It is easy to use and make simple but important adjustments. It produces documents with exceptional color and of magnificent quality. It faxes, scans, prints and copes better than any of the other 94 printers I have used over the years by far. It puts my mind at ease knowing it is at my disposal. The HP backup team is right there to answer if someone has a question and they receive professional, courtroom and responsive assistance immediately.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: RLB55
from Peoria, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced an older multi function printer with the new HP Color LaserJet Pro MFP M479fdw. The drivers were easy to install and as other HP function controls, the printer was easy to work to do my printing tasks such as printing documents and scanning to email in black and white or color. I am also able to use other computers in the area (including a Mac) to print when added to our small network. The paper feeder for those multi page print and scan jobs is a time saver as well. The air print function is a dream come true for doing those quick needed copies straight from my iPhone or iPad. The Fax machine portion of this MFP printer was also easy to set-up and runs smoothly.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Lamp65
from Chicago
Verified Purchase:Yes
During the first hour of use, we went to use the manual input tray and it broke.
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from hp.comBy Kacper, HP Care, March 18, 2020
Hello there,
This is so disappointing to hear that the plastic input tray for your printer broke while you tried to use it. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be. With that said let me help you.
Furthermore, I'd like to mention the fact that HP printers do also have a warranty from their purchase date. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Also, we are always here for you so in case of any trouble with our product, please do not hesitate to contact us. We will be more than happy to help. You can find us here: hp.com/contactHP
Kacper
HP Care
hp.com/support
This is so disappointing to hear that the plastic input tray for your printer broke while you tried to use it. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be. With that said let me help you.
Furthermore, I'd like to mention the fact that HP printers do also have a warranty from their purchase date. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Also, we are always here for you so in case of any trouble with our product, please do not hesitate to contact us. We will be more than happy to help. You can find us here: hp.com/contactHP
Kacper
HP Care
hp.com/support
Written by a customer while visiting hp.com