Customer reviews from hp.com
HP - Refurbished Color LaserJet PRO M479FDW Printer - White
Average customer rating
4.2
(649 Reviews)
Rating breakdown 649 reviews
5 Stars
429
4 Stars
98
3 Stars
35
2 Stars
27
1 Star
60
84%of customers recommend this product.
(
302 out of
360)
Customer Reviews for HP - Refurbished Color LaserJet PRO M479FDW Printer - White
Posted by: CathyB
from Catskill NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Generally speaking, I am a pretty tech savvy person. I have had this printer for just over a week and still have not quite figured out how to set up the scanner properly, have had issues printing different types of papers without creating paper-jams and have been thoroughly disappointing by the paper trays. In order to use the second tray included the front of the printer has to remain open. I really like printing from both standard letter as well as statement size paper for a variety of reasons so I was hoping to have 2 trays, 1 with each paper, which the printer could simply switch between depending on which I chose when printing a document, it does NOT work that easily. It will do what I need it for but it def. is not living up to my expectations.
No, I would not recommend this to a friend.
Features
3
Performance
4
Written by a customer while visiting hp.com
Posted by: nickname99
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had the printer for less than a week, but setup was a snap after I followed the directions on the display. I would have preferred not to have had to download the massive software/driver bundle, but I read about others having difficulty with drivers/installation, so I just did the full setup. Most of the negative reviews I read prior to purchase were related to installation after that, many commented how expensive toner was. Toner replacements cost more than the printer. It will literally be cheaper to buy a new printer when toner is needed. Having used more expensive printers, I would prefer the display functions to be more robust. They are very limited in that you cannot control a lot from the display & you have to adjust settings from the software on your PC of which there are so many different applications, it is difficult to know where to go. At last count, I have 5 shortcuts on my desktop just for this printer's software and there are numerous redundancies & overlap. One strange issue is the system differentiates between scan to network folder vs scan to computer, but I see no capability to setup a network folder. Full setup puts this printer on the cloud which is a really useful feature, but if you change the printer's email address & permissions, it takes ~24 hours for the changes to take effect.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: JulieK
from Pasco wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had the printer for a week and am very pleased with the ease of setup and the quality of the printing. It is very quick and noiseless.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: sgreene
from Wadesboro NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer about a month ago and it works great. Perfect for the Small office or for the Home office.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: APRME
from Falmouth, Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tired of inconsistent jobs from inkjets, I was looking for a reliable multifunction printer with high volume capability, ease of use and excellent print quality. Got it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: elusive one
from NM
Verified Purchase:Yes
I purchase this produce a month ago but due some communication difficulties the arrival after the first shipement was delayed. Overall, postive experience with support staff and product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Kay D
from Southern NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Printers always seem flaky to set up and to use, but HP seems better than most. Set up took some time, but everything worked and the prints are the high quality we needed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Salthehhit
from Westchester, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this machine 3 weeks ago and I am very satisfied with it. I had the HP476c which I needed to bring to the office.
I love the Scanner that is the reason I purchased this. I believe as you go up the HP product ladder the Scanner and Copier parts get better. I had the HP426 and was very disappointed with it. I am now a happy customer.
I love the Scanner that is the reason I purchased this. I believe as you go up the HP product ladder the Scanner and Copier parts get better. I had the HP426 and was very disappointed with it. I am now a happy customer.
No, I would not recommend this to a friend.
Features
4
Performance
5
Written by a customer while visiting hp.com