Customer reviews from frigidaire.com
Frigidaire - 250 Sq. Ft 6,000 Cooling BTU Smart Window Air Conditioner - White
Average customer rating
4.5
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
158
4 Stars
69
3 Stars
17
2 Stars
5
1 Star
5
Customer Reviews for Frigidaire - 250 Sq. Ft 6,000 Cooling BTU Smart Window Air Conditioner - White
Customer Rating
2
Horrible clicking noises
on August 12, 2020
Posted by: diggyp
[This review was collected as part of a promotion.] This unit is great from a cooking standpoint and a home automation standpoint. My unit, brand new, already is requiring service to determine why the thing is making this horrible clicking sound all the time.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 31, 2020
Hello, diggyp!
Thanks for bringing your concerns to our attention. We would love to learn more about your experience so we can properly assist. If you are still in need of assistance, please join us on a live chat on Frigidaire.com or call us 800-374-4432 Monday through Friday, 8:30 am – 8:00 pm EST.
Bianca
Thanks for bringing your concerns to our attention. We would love to learn more about your experience so we can properly assist. If you are still in need of assistance, please join us on a live chat on Frigidaire.com or call us 800-374-4432 Monday through Friday, 8:30 am – 8:00 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noiser than expected
on August 11, 2020
Posted by: mcrenn8
[This review was collected as part of a promotion.] I purchased this AC because there were none left in our area. I did a cold call to a local appliance dealer and they had a few models. I looked at reviews for this model and they seemed good. Install was easier than comparable LG A/Cs. It cools the room quickly and the controls are easy to use. I haven't used the WiFi yet, but I did test it once. The only thing that bothers me is the noise - much higher than advertised. I measure sound levels for a living and this was not less than 60 dB on low. BUT, it's no worse than other 6000 BTU ACs.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 30, 2020
Hi, mcrenn8!
Thanks for being a part of the Frigidaire family! We are glad to know that the air conditioner is working well, except for your concerns with the noise level. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thanks for being a part of the Frigidaire family! We are glad to know that the air conditioner is working well, except for your concerns with the noise level. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on August 9, 2020
Posted by: alex123456789665656565
[This review was collected as part of a promotion.] Bought it a few weeks ago and its been working good so far,.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful Little AC
on August 9, 2020
Posted by: Bobbito44
[This review was collected as part of a promotion.] I found the perfect AC to fit a small crawl space basement window. It not only had a remote, but is a smart AC with an app which allows you to control it from wherever you are. You can turn it on and have a nice cool room way before you even walk in.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small efficiently powerful
on August 9, 2020
Posted by: di00821
[This review was collected as part of a promotion.] we bought AC to assist the central air unit that wasn't working properly on one level of our home during the ongoing heat waves and it provided more than what we expected for a window unit.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible do not buy
on August 8, 2020
Posted by: Donotbuy2020
[This review was collected as part of a promotion.] Does not cool the room , very weak. Also I bought it for the Bluetooth feature and it doesn’t connect ! I have followed all the instructions and still constitutes to say failed to connect . Do not buy !
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 25, 2020
Hello, Donotbuy2020!
The 6,000 BTU unit is designed to cool an area up to 250 sq. ft. Please review page 13 in the Use and Care Guide that provides some solutions to your concerns. Regarding issues with Bluetooth, I have included a link to our FAQ’s that may help address your concerns. If you need further assistance, you can contact Frigidaire connected customer care at 1-800-311-4667 or via email at SmartHelp.US@Frigidaire.com. Customer care is available M-F 8:30 am – 6pm EST.
https://www.frigidaire.com/Owner-Center/Product-Support-FAQs/Connected-Appliances/
Bianca
The 6,000 BTU unit is designed to cool an area up to 250 sq. ft. Please review page 13 in the Use and Care Guide that provides some solutions to your concerns. Regarding issues with Bluetooth, I have included a link to our FAQ’s that may help address your concerns. If you need further assistance, you can contact Frigidaire connected customer care at 1-800-311-4667 or via email at SmartHelp.US@Frigidaire.com. Customer care is available M-F 8:30 am – 6pm EST.
https://www.frigidaire.com/Owner-Center/Product-Support-FAQs/Connected-Appliances/
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Its ok
on August 6, 2020
Posted by: carlon4090
i got this a/c and works good. But sometimes i think does not cool too much
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 24, 2020
Hello, carlon4090!
Thanks for reaching out to us. We are pleased to know the AC is working. Please review page 13 in the Use and Care Guide for solutions to your concerns. If you should need further assistance, the best way to reach us is via chat at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for reaching out to us. We are pleased to know the AC is working. Please review page 13 in the Use and Care Guide for solutions to your concerns. If you should need further assistance, the best way to reach us is via chat at Frigidaire.com or you can contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beats that DC heat!
on August 6, 2020
Posted by: hjenkins
[This review was collected as part of a promotion.] Bought this unit when moving into my new 275 sq. ft. studio in the middle of July and it’s worked perfectly ever since - keeps my space comfortable and cool even with the famous DC summertime humidity raging outside.
Written by a customer while visiting frigidaire.com