Customer reviews from frigidaire.com
Frigidaire - 250 Sq. Ft 6,000 Cooling BTU Smart Window Air Conditioner - White
Average customer rating
4.5
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
158
4 Stars
69
3 Stars
17
2 Stars
5
1 Star
5
Customer Reviews for Frigidaire - 250 Sq. Ft 6,000 Cooling BTU Smart Window Air Conditioner - White
Customer Rating
5
Great unit and love the ability to program!
on March 17, 2026
Posted by: river414
[This review was collected as part of a promotion.] Love this window unit! It cools my bedroom really well since the main AC doesn't get it to a comfortable sleeping temperature. I love that I can program it so that during the day it is set to a higher temperature than at night.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2026
Thank you for sharing your experience! We’re delighted to hear that your window unit is keeping your bedroom comfortable and that you’re enjoying the programmable temperature settings.
We appreciate you choosing our brand and hope it continues to make your space more comfortable for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you choosing our brand and hope it continues to make your space more comfortable for years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Taking care of house and home
on July 16, 2025
Posted by: polochic36
[This review was collected as part of a promotion.] I purchased two for second floor bedrooms and the wifi enabled feature is a perfect tool to manage the temp from my phone regardless where I am. I'm very pleased.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2025
Hi there. Thank you for your fantastic feedback! We're so glad to hear that your WiFi-enabled units are working perfectly for your second-floor bedrooms. The convenience of managing the temperature right from your phone—no matter where you are—is one of the features we’re most proud of.
We’re thrilled you’re pleased with your purchase and appreciate you choosing Frigidaire to help keep your home comfortable. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re thrilled you’re pleased with your purchase and appreciate you choosing Frigidaire to help keep your home comfortable. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great cooling for my bedroom!
on July 9, 2025
Posted by: 8oh8
[This review was collected as part of a promotion.] After several years in my place using just a ceiling fan for cooling in my bedroom, it was time to get an air conditioner put in. I love that this model has smart home features built as well as a remote control. The Frigidaire app works great on my Android phone and love that I can tell my Google Home devices to turn on/off the unit. I haven't had a Frigidaire unit since I was a kid so I had to go with them again for this. Got it on a great 4th of July sale too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC
on July 3, 2025
Posted by: Masbaul
[This review was collected as part of a promotion.] I have been using my AC for the last 6 years. No issues.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 3, 2025
Thank you so much for sharing your experience! We're thrilled to hear your Frigidaire AC has been going strong for 6 years with no issues — that kind of long-term reliability is exactly what we strive for.
We appreciate your continued trust in Frigidaire, and if you ever need support or maintenance tips down the road, we’re here for you.
Thanks again for being a valued customer! If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We appreciate your continued trust in Frigidaire, and if you ever need support or maintenance tips down the road, we’re here for you.
Thanks again for being a valued customer! If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Air conditioner
on June 29, 2025
Posted by: Duncanq
[This review was collected as part of a promotion.] It's great and what a difference in temperature from my old one. The only thing is the remote doesn't work. I am assuming it's a dead battery.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 29, 2025
Posted by: Thorlo
[This review was collected as part of a promotion.] Good air conditioner. Works just fine
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great value of money
on June 26, 2025
Posted by: Merilyn22
[This review was collected as part of a promotion.] Working so well
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 26, 2025
Thank you for the great feedback! We're so glad to hear that your 6,000 BTU Connected Window-Mounted Room Air Conditioner is working well and keeping your space comfortable.
We appreciate you choosing Frigidaire, and we're here if you ever need assistance or have questions down the road. Enjoy the cool air! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We appreciate you choosing Frigidaire, and we're here if you ever need assistance or have questions down the road. Enjoy the cool air! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Model Number: FHWW063WB1
on June 20, 2025
Posted by: jojo1965
[This review was collected as part of a promotion.] It's a little noisy and the remote control doesn't work, I think it just needs a new battery. But it does cool down my room quickly!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2025
Thank you for your feedback! We're glad to hear the unit is cooling your room effectively—that’s great to know. Regarding the remote control, you may be right that it just needs a new battery, and we recommend trying a fresh one to see if that resolves the issue. As for the noise, some sound during operation is normal, but if it seems excessive, feel free to reach out so we can help troubleshoot. You can contact us anytime via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re happy to help!
Written by a customer while visiting frigidaire.com