Customer Reviews for Frigidaire - 250 Sq. Ft 6,000 Cooling BTU Smart Window Air Conditioner - White
Customer Rating
3
Disappointed given the outstanding reviews that I read.
on July 21, 2022
Posted by: BalesBub
[This review was collected as part of a promotion.] While the unit cools just fine, I find it to be loud and rattly. I feel comfortable that I installed it just fine and that's what's causes the rattle - seems to come more from the fan, and running the fan high helps reduce the rattle (but I don't want to always run it high). The compressor is loud too. I should say that I'm comparing it to other similar sized units that friend's have, and this A/C is definitely louder.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, July 27, 2022
Hey, BalesBub! Thanks for your honest review. We're sorry to hear that you're having this experience with your A/C. We recommend checking the installation instructions that came with the unit to ensure that the unit is tilted properly in the window. Also, look at the fan to make sure that it's not touching any other components in the unit. If you still need assistance, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney
[This review was collected as part of a promotion.] We purchased this WIFI model for our bedroom so we could control it from our phones. We can turn on the AC upstairs in our bedroom prior to bed time without having to run upstairs ahead of time. This is our 3rd WIFI unit and we love them all.
[This review was collected as part of a promotion.] Last year I purchased the same model in 5,000 BTU’s and the compressor stopped working after a month. I purchased this one two months ago because of positive reviews, but this one also has issues. A month in and the gauge that indicates the room temperature in eco mode does not seem to work causing the compressor not to kick in and the room to be between 5-10 degrees than it should. So far I have been able to problem solve by unplugging it every day for about thirty seconds which seems to reset it and everything works great until the next morning. I gave it another shot and I’m just disappointed.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, July 26, 2022
Hi, Beth121. We appreciate your detailed feedback. It's perfectly normal for your air conditioner’s temperature to read 2-5 degrees Fahrenheit from your room temperature. Also, environmental factors, like a fan or open window, may affect your appliance’s temperature. Feel free to reach out to us via Live Chat if you have any additional questions or just want some tips on getting to know your air conditioner. We would love to help! -Derrick
[This review was collected as part of a promotion.] cools great, not too noisy and especially love the app for my phone. Also love that all the panel lights go out. The app lets me make sure the temp in my bedroom is perfect before I go to bed.
[This review was collected as part of a promotion.] It’s cools my room down real fast not as loud like people make it sound good for a bed room run it on eco all day
[This review was collected as part of a promotion.] Overall I am very pleased with my new air conditioner. I wish it was a little bit quieter, but performs as advertised so that's fine. It does an adequate job of cooling my large bedroom, even on the lowest fan setting. It works really well with my Amazon Echo and set up was quick and easy. A good product overall, thank you!
[This review was collected as part of a promotion.] The A/C is great. Especially with the WiFi system. I do like the sleep cycle. However, there should be a option to turn on the A/C to for few hours at a time.
It’s effective it but it makes a loud noise that wakes me up
on July 20, 2022
Posted by: Janeplus
[This review was collected as part of a promotion.] I love the ability to control it with my phone or remote control, it keeps my small bedroom cool and it runs quietly except for when it clicks on (auto setting) and it makes it loud clank that wakes both me and my dogs up! I’m not sure if this is how it’s supposed to work or if it’s defective, but it’s the only complaint I have about it.