Customer reviews from cuisinart.com
Cuisinart - Brew Central 12 Cup Programmable coffeemaker - Black Stainless Steel
Average customer rating
4.6
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,535
4 Stars
370
3 Stars
108
2 Stars
42
1 Star
48
94%of customers recommend this product.
(
1,607 out of
1,718)
Customer Reviews for Cuisinart - Brew Central 12 Cup Programmable coffeemaker - Black Stainless Steel
Posted by: Coffee Lover 222
Verified Purchase:Yes
Less than a month after I received this the clock started resetting at random times. Can’t use the timer brew function!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 4, 2024
Hello-
We are so sorry to hear about the trouble you've had with your Coffee Maker Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you've had with your Coffee Maker Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Cuisinartfan1
from Ohio
Gender:Male
Verified Purchase:Yes
I am a diehard Cuisinart fan but this coffee maker is a big disappointment to me. The first is my fault for not reading well enough but the clock is not back lit and VERY difficult to read. Secondly the lid on the coffee pot NEVER stays on and invariably coffee spills all over. The water fill area in the back is extremely difficult to use without spilling water everywhere. The signal beeper malfunctioned after the very first use. Now it beeps with a sound that goes in and out and is very faint in volume, leaving me to wonder when the coffee is actually ready. And the last item of concern are the reviews I read after purchase that this particular model has caused some fire issues. I have not had this on my unit but it still concerns me as to whether I should even be using it any longer. I own everything Cuisinart but this is the first item that I wish I had never bought. Big disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: DS62
from Wisconsin
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Coffeemaker makes good coffee and is efficient. Love it. Only thing I would change and that’s to put in a glass viewer so you could see how much water is in the reservoir without having to look inside the pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: CBme
Gender:Male
Verified Purchase:Yes
Nice coffee maker! Get #4 conical filters for this. The metal basket is fine but paper filters work better.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Johnnyd1
Gender:Male
Verified Purchase:Yes
Great coffee maker , I've had this brand forever !
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Nice Pot
on October 10, 2025
Posted by: Hirds
Just ordered a new one . My other pot was just like this and I really loved it. I just don't like that the heating plate went out after only a years use.
Written by a customer while visiting cuisinart.com
Posted by: RnMQ
Gender:Male
Verified Purchase:Yes
We replaced our Bunn coffeemaker (that worked perfectly) with the Cuisinart 12 cup. Had one before but when it finally quit we bought a new Bunn. Over time we got tired of the Bunn insulated carafe with no heat plate. The Cuisinart was always a great coffeemaker and when we decided to go back to a regular type coffeemaker, after looking at many makes and models the Cuisinart was our go to again. No regrets! Love it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Marty3
Verified Purchase:Yes
I do love this machine. We are coffee people and this is our second Cuisinart coffee maker. It keeps the coffee hot and that is important to my husband. The only thing I would change would be take the water measuring marks easier to see. Our coffeemaker is under a cabinet so we have to angle it to see the markings.
Written by a customer while visiting cuisinart.com