Customer reviews from cuisinart.com
Cuisinart - Brew Central 12 Cup Programmable coffeemaker - Black Stainless Steel
Average customer rating
4.6
(2,123 Reviews)
Rating breakdown 2,123 reviews
5 Stars
1,550
4 Stars
370
3 Stars
110
2 Stars
42
1 Star
51
93%of customers recommend this product.
(
1,619 out of
1,732)
Customer Reviews for Cuisinart - Brew Central 12 Cup Programmable coffeemaker - Black Stainless Steel
Posted by: Paul Kines
Gender:Male
Verified Purchase:Yes
We been using my Mother's Crusinart coffee maker since she passed away 6 years ago. She had her Cruisinart Coffee Maker for at least 10+ years prior to her passing. It finally gave up the ghost after Christmas. Having such a good run with the Cruisinart brand, we decided to stay with them and purchase a new 12-cup Crusinart Coffee maker and we are plumb tickled with it. It makes the best coffee and performs flawlessly. What a great way to wake up to the smell of freshed brewed coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Looks and works great. Simple to use and set up.
on January 23, 2026
Posted by: RayC1952
Gender:Male
Verified Purchase:Yes
This Cuisinart 12 cup programmable coffeemaker looks and works great. Simple to use and set up. Makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Poor product fairly good service
on January 23, 2026
Posted by: Phillip52
Gender:Male
bought at local farm store not realizing it had been on their shelf a long time, this model was a DCC-1200 (no suffix). Descaled a number of times once the clean light went on but the light would return to being on after each use. Would fill with 12 cups of water and it would make about 7-8 cups of coffee. The rest would just boil away. The cycle would take 20-30 minutes to complete. The scale to see how much water you put in was in the back of maker and very difficult to read and v ery unhandy as we have cupboards above our counter. Got somewhere around 10 years of use from 2 previous Cuisinarts but this one was Junk. Cuisinart replaced it and I requested a different model so we'll see how it works!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 27, 2026
We’re sorry to hear about the issues you experienced with your previous unit and appreciate your detailed feedback. It sounds like you had a lot of use from earlier models, and we’re glad our team was able to provide a replacement. If you have any questions or need assistance with your new model, our Consumer Assistance Team is happy to help at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
Posted by: Jerome Barich
Verified Purchase:Yes
Your new design sadly eliminates the water level gauge on the side of the coffeemaker. It is difficult to accurately determine the water level in the carafe using the level marks scribed on the carafe. The water level markers inside the coffee maker are of little use.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Candyb21
from Pittsburgh, Pa.
Gender:Female
Verified Purchase:Yes
I purchased Cuisinart 12 cup coffee machine as a replacement to my broken Cuisinart. In past having gone through coffee pots every six months I took the chance on then a more expensive machine to see if it would last longer. To my surprise it lasted 16 years with using it daily and making average of three pots of coffee. Best tasting coffee to! Self cleaning feature is great as well as auto on and off. I keep my heat setting on medium and very rarely use the 1-4 cup feature. Love this machine and have recommended to my friends.
Con: New one has black plastic back when old one was stainless, cheaper look. Cheaper to make I guess.
Con: New one has black plastic back when old one was stainless, cheaper look. Cheaper to make I guess.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MCReavis
from Maiden, NC
Gender:Female
Verified Purchase:Yes
This is my third Brew Central. These are the best you can buy.
Written by a customer while visiting cuisinart.com
Posted by: Rosedale senior
Gender:Male
Verified Purchase:Yes
The lid for the glass carafe is a very poor design it needs to have a hinge so it can be lifted to fill or wash. Otherwise it works okay.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Dr.Vaughn's Coffeemaker!
Gender:Male
Verified Purchase:Yes
Always the best and always will be! This is my third Brew Central™ 12 Cup Programmable Coffeemaker. Dr. Vaughn, continues to purchase this specific Coffeemaker, year after year. And, each time a replacement is ordered, Dr.Vaughn takes notice of the "upgrades and physical" improvements.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com