Customer reviews from cuisinart.com
Cuisinart - Brew Central 12 Cup Programmable coffeemaker - Black Stainless Steel
Average customer rating
4.6
(2,123 Reviews)
Rating breakdown 2,123 reviews
5 Stars
1,550
4 Stars
370
3 Stars
110
2 Stars
42
1 Star
51
93%of customers recommend this product.
(
1,619 out of
1,732)
Customer Reviews for Cuisinart - Brew Central 12 Cup Programmable coffeemaker - Black Stainless Steel
Posted by: hal1
Verified Purchase:Yes
I have two of these coffee makers. They make excellent coffee and have good features. I have also purchased two for gifts. Obviously I like the product. The one I just purchased replaced the same item that was leaking (repairing the leak requires special tools that I do not have). The new item makes coffee just like its predecessor, but the carafe lid does not snap in place as it should (and I have about 20 years expoerience putting the lid on a Cuisinart coffeemaker carafe.
Written by a customer while visiting cuisinart.com
Posted by: Henry G
Gender:Male
Verified Purchase:Yes
This is the third time I’ve purchased this model on average they last about 7 years of use making 6-8 cups per day. I keep the reusable parts like the glass carafe and filter holder as spare parts in case they are needed.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Rickbest
Verified Purchase:Yes
Excellent coffee brewer. If you spill coffee grounds where the water goes, hold it upside down over the sink and use the hose sprayer to rinse it out before you brew another pot. Otherwise, the grounds will plug things up.
Written by a customer while visiting cuisinart.com
Posted by: TerryNi
Gender:Female
Verified Purchase:Yes
Cuisinart Brew Central has been used daily for the last three weeks.
*Pros:
-Water measurement line inside fill tank for accurate water: coffee ratios
-Has a water filter that can be changed out. We'll see if it is really necessary as I use cold unfiltered water from my well because it tastes better, so not sure I'm concerned about a filter, but those using a community well may appreciate this.
-I do like the cone-shaped filter as my grinds don't spill out so easily. It did come with a gold filter.
-Having a programmable machine is a must in my household. It was mostly easy to set-up, however this leads me to my
*Cons:
-The LCD clock is not bright and very difficult to see what the time is when setting the programmable settings--unless it is in broad daylight. A brighter LED screen would be helpful.
-My last two coffee makers were cheap: Hamilton Beach and a Black and Decker. The programming was easier: just set the time and hit "program". With the Cuisinart you have to move a dial to "Program" to set the brew time, then move the dial to "Auto On", then flip up the On switch. Too many steps. A green light goes on when this occurs--the same green light that means the maker is brewing. It's a little unsettling as I always wait to make sure that coffee is not brewing NOW, instead of at my programmed time.
Otherwise, a quality machine for the money.
*Pros:
-Water measurement line inside fill tank for accurate water: coffee ratios
-Has a water filter that can be changed out. We'll see if it is really necessary as I use cold unfiltered water from my well because it tastes better, so not sure I'm concerned about a filter, but those using a community well may appreciate this.
-I do like the cone-shaped filter as my grinds don't spill out so easily. It did come with a gold filter.
-Having a programmable machine is a must in my household. It was mostly easy to set-up, however this leads me to my
*Cons:
-The LCD clock is not bright and very difficult to see what the time is when setting the programmable settings--unless it is in broad daylight. A brighter LED screen would be helpful.
-My last two coffee makers were cheap: Hamilton Beach and a Black and Decker. The programming was easier: just set the time and hit "program". With the Cuisinart you have to move a dial to "Program" to set the brew time, then move the dial to "Auto On", then flip up the On switch. Too many steps. A green light goes on when this occurs--the same green light that means the maker is brewing. It's a little unsettling as I always wait to make sure that coffee is not brewing NOW, instead of at my programmed time.
Otherwise, a quality machine for the money.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: K G
Gender:Male
Verified Purchase:Yes
Great coffee maker and easy to setup. Had it for a month now and we love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I bought this due to other reviews. So far I agree with these. The pot is one of the best I have used. I like the way it sets up and operates. I think it’s one of the better makers I’ve bought in the past several years. I have bought this brand in the past and was pleased. I use this unit to make two to three pots a day. The longevity will tell the tell.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Bad coffee maker
on January 10, 2026
Posted by: Marcia P
This used to be my favorite coffee maker. I had the 2nd one overheat and this last one has totally scared me. The plate overheated so bad that the coffee was in a full boil and my whole house smells of burned coffee. I don't believe I can ever trust these coffee makers again
Response from cuisinart.comBy Cuisinart, January 13, 2026
We’re very concerned to hear about your experience and understand how upsetting this must be. Safety is a top priority, and our Consumer Service team can review your unit and provide guidance. Please contact them immediately at 1-800-726-0190 with ticket number 8900491414 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
5
2 years in, I highly recommend this coffee maker!
on January 17, 2026
Posted by: Michael Reed
I've had this coffee maker just at 2 years. We were looking at espresso makers and ordered one that worked in my space. (Very small home). We bought from another company for both quality and space considerations. During my research I read a lot of Cuisinart reviews. This coffee brewer stood out. I ordered it after my previous unit died while waiting for the espresso machine to arrive.
I love this coffee maker! I'm picky. This brewer does everything it is supposed to do, simply, efficiently, and with great coffee, all in a small footprint!
Buy one for yourself! You will be pleased. I liked it so much that I bought a convection/toaster/air fryer/grill for my cabin. Another great purchase!
I love this coffee maker! I'm picky. This brewer does everything it is supposed to do, simply, efficiently, and with great coffee, all in a small footprint!
Buy one for yourself! You will be pleased. I liked it so much that I bought a convection/toaster/air fryer/grill for my cabin. Another great purchase!
Written by a customer while visiting cuisinart.com