Customer reviews from cuisinart.com
Cuisinart - Brew Central 12 Cup Programmable coffeemaker - Black Stainless Steel
Average customer rating
4.6
(2,103 Reviews)
Rating breakdown 2,103 reviews
5 Stars
1,535
4 Stars
370
3 Stars
108
2 Stars
42
1 Star
48
94%of customers recommend this product.
(
1,607 out of
1,718)
Customer Reviews for Cuisinart - Brew Central 12 Cup Programmable coffeemaker - Black Stainless Steel
Customer Rating
5
Best Coffee Maker
on December 12, 2025
Posted by: VJMc
This is the best coffee maker ever. In the past (approx.) 30 years, this is the only model I have bought. I have replaced it only once, so far. It works well, easy to use and reliable. I highly recommend it.
Written by a customer while visiting cuisinart.com
Posted by: Jerome Barich
Verified Purchase:Yes
Your new design sadly eliminates the water level gauge on the side of the coffeemaker. It is difficult to accurately determine the water level in the carafe using the level marks scribed on the carafe. The water level markers inside the coffee maker are of little use.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Candyb21
from Pittsburgh, Pa.
Gender:Female
Verified Purchase:Yes
I purchased Cuisinart 12 cup coffee machine as a replacement to my broken Cuisinart. In past having gone through coffee pots every six months I took the chance on then a more expensive machine to see if it would last longer. To my surprise it lasted 16 years with using it daily and making average of three pots of coffee. Best tasting coffee to! Self cleaning feature is great as well as auto on and off. I keep my heat setting on medium and very rarely use the 1-4 cup feature. Love this machine and have recommended to my friends.
Con: New one has black plastic back when old one was stainless, cheaper look. Cheaper to make I guess.
Con: New one has black plastic back when old one was stainless, cheaper look. Cheaper to make I guess.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MCReavis
from Maiden, NC
Gender:Female
Verified Purchase:Yes
This is my third Brew Central. These are the best you can buy.
Written by a customer while visiting cuisinart.com
Posted by: Rosedale senior
Gender:Male
Verified Purchase:Yes
The lid for the glass carafe is a very poor design it needs to have a hinge so it can be lifted to fill or wash. Otherwise it works okay.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Dr.Vaughn's Coffeemaker!
Gender:Male
Verified Purchase:Yes
Always the best and always will be! This is my third Brew Central™ 12 Cup Programmable Coffeemaker. Dr. Vaughn, continues to purchase this specific Coffeemaker, year after year. And, each time a replacement is ordered, Dr.Vaughn takes notice of the "upgrades and physical" improvements.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Great design and streamlined features, but clogs!
on October 3, 2020
Posted by: Eric T
from New York, NY
Gender:Male
Verified Purchase:Yes
Love the classic look and functional simplicity of this model, and this is our third one. The persisting problem is that, despite following daily use instructions as well as cleaning instructions, we go through periods where the coffee doesn't come out, either at all or not the full pot expected given the water that was put in, and the coffee is dilute. So, we clean it out again, and use a vinegar cycle, etc., and that may fix it for a little while, but in a matter of months, we run into this problem again, and every so often after that.
Written by a customer while visiting cuisinart.com
Posted by: RJH1
from Colorado Springs,CO
Gender:Male
Verified Purchase:Yes
Attractive product which functions as outlined. Backlighting could be improved as could lettering in the front as it difficult read for older people.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com