This is a great ice cream maker! We recently purchased another brand that was less expensive. The idea was that, this being our first ice cream maker, we’d buy a cheaper one and see if we like the idea. It was very labor intensive and we didn’t use it. We purchased this Cuisinart maker and we have used it a lot . It’s super easy to use; just make up the ice cream mixture, pour it in, and press the right buttons.
I bought this because I was diagnosed with prediabetes and high cholesterol and want to make frozen desserts that are low in sugar and cholesterol. I hoped to be able to make a quart and have it over several days. But it turns to stone in the freezer. So I can’t use it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart Cool Creations Ice Cream Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
This broke after only a couple weeks then cuisinart took forever to send a replacement and when it was finally scheduled to arrive the address was spelled wrong and the replacement returned to sender.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart Cool Creation Ice Cream Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart is one of the most trusted brands that I’ve used for many years with no issues. This ice cream maker is wonderful. I keep the bowl in the freezer so it’s always ready to use. Great recipes are included and I’ve used several already. The machine is very easy to use and clean up is a breeze.