The fridge is fine except for one issue: The ice cubes in the in the ice tray stick together like a single block of ice. I've tried different freezer settings without success. It is very frustrating to have to chip out individal ice cubes for every drink.
Response from fisherpaykel.com/usBy Global Customer Support Centre, June 11, 2025
Thank you for your feedback. We're glad to hear you're overall happy with the fridge. Regarding the ice clumping, this can sometimes be caused by overfilling of the ice tray or incorrect water pressure. To troubleshoot this further, we’d be happy to assist please feel free to contact our customer care team. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
I love this appliance more than I ever thought possible. The lighting makes it possible to see in all corners of the fridge and lower drawers. The stainless steel does not show fingerprints or much else very often. The water spigot on the upper right door is fast and I love that it doesn't take up much, if any, space inside the door so I can fit more in the doors. I love the ice maker and it makes ice so quickly that I'm never without ice and I tend to use a lot of ice each day. I have to be a little more creative about space because I went from a full depth to this counter depth unit, but because the doors have such great shelves and the ability to configure the main compartment shelves is flexible, it feels like I fit more in than my older unit with more cubic feet.
Written by a customer while visiting fisherpaykel.com/us