Customer reviews from cuisinart.com
Cuisinart - Brew Central 12-Cup Coffee Maker with Water Filtration - Red
Average customer rating
4.6 out of 5
4.6
(1,880 Reviews)
Open Ratings Snapshot
Rating breakdown 1,880 reviews
5 Stars
1,371
4 Stars
334
3 Stars
92
2 Stars
37
1 Star
46
94%of customers recommend this product. 
(
1,455 out of 1,556
)
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Customer Reviews for Cuisinart - Brew Central 12-Cup Coffee Maker with Water Filtration - Red
Customer Rating
1 out of 5
1
Don't buy this coffeemaker
on April 17, 2022
Posted by: Ellen E.
Verified Purchase:Yes
This coffee brew central looks great but it has a very dumb measuring device. There is no exterior window so you cannot easily see how much water has been added except if you look on the carafe scale which is not always accurate. The measuring device is INSIDE the water reservoir and it contains a white step-like ladder with numbers to show how much water has been added. It is truly impossible to see in the well and accurately know how much coffee to water ratio is needed. I was sent this coffeemaker free as a replacement for the one I had that stopped working so I feel terrible complaining but it is not nearly as good as the one I had. My old one was a 14 cup programmable coffeemaker with an exterior clear measuring device for the amount of water being added and this one is a 12 cup one (I am not unhappy with that) with a stupid, dumb, how could-anyone-design-such a coffeemaker without an exterior, viewable gauge. I had the feeling Cuisinart realized there was a huge problem and they have a large inventory of these machines so they were happy to send me one free and make the company look great. The company may be great but this coffeemaker is not great at all.
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
Disappointing coffee maker
on October 29, 2018
Posted by: Amazon customer
from New York
Gender:Female
Verified Purchase:Yes
I bought this to replace a Cuisinart that I had been using for 3 years that was now making bitter coffee despite my cleaning attempts. This machine does NOT make HOT coffee, even with the temperature selector turner up to hi. I am forced to heat cups in the microwave.The pot is difficult to fill and the fill lines on the carafe do not seem to match up to the step guide inside the pot. For example, the carafe at 6 cups does not come up to the 6 fill step. I have thought of returning this coffeemaker. It came packed in original box so I cannot blame poor functioning on it being a possibly already returned pot.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Does not meet expectations
on September 22, 2018
Posted by: PatriciaD
from Verona, NJ
Verified Purchase:Yes
I bought this coffee maker to replace another Cuisinart of which the heating plate rusted after 3 years. Overall the coffee maker is fine what I do not like is that you cannot see the water level, it has interior level markers which is a very bad design. It also has a “flip” type on/off switch, I would prefer a button.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Best Coffeemaker
on September 22, 2018
Posted by: Poly
from Houston
Gender:Female
Verified Purchase:Yes
This is the best coffeemaker ever! I use one for home and I even bought one for my business as it is very dependable. It is all quality all the way through. My first one for home lasted a long time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
easy to use
on February 4, 2019
Posted by: adkmom
from Plattsburgh, NY
Gender:Female
Verified Purchase:Yes
We just wanted to another option to use our favorite ground coffee and this works great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Cuisinart coffee maker
on April 2, 2018
Posted by: JannieB
Gender:Female
Verified Purchase:Yes
Previous coffee maker had clear glass to view water level, wish that design would come back.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Still determining the quality so far so good!
on April 5, 2018
Posted by: Ellymae
from Nevada, MO, United States
Gender:Female
Verified Purchase:Yes
I bought it about a month ago after having a Keurig and taking it back. I like the look of it the design is find the things I don't like are the clock that's not back lip and too small to see I don't like the program knobs because I can't see where they go in fact I've had to take white duct tape and put a little tape on them so that I could see them I've messed up on it several times because of that as far as the taste of the coffee it's wonderful I like the hot plate that you can adjust the temperature on cuz I like a good hot cup of coffee. I'm still determining whether it's a goodbye or not I'll know more about it in another month. It's good but there's always room for improvement
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Coffee maker
on March 10, 2019
Posted by: MaryHJ
Gender:Female
Verified Purchase:Yes
Love the makers features, however, have had an issue with the carafe lid not fitting properly which makes pouring difficult.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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