Customer reviews from cuisinart.com
Cuisinart - Brew Central 12-Cup Coffee Maker with Water Filtration - Red
Average customer rating
4.6
(1,880 Reviews)
Rating breakdown 1,880 reviews
5 Stars
1,371
4 Stars
334
3 Stars
92
2 Stars
37
1 Star
46
94%of customers recommend this product.
(
1,455 out of
1,556)
Customer Reviews for Cuisinart - Brew Central 12-Cup Coffee Maker with Water Filtration - Red
Posted by: K G
Gender:Male
Verified Purchase:Yes
Great coffee maker and easy to setup. Had it for a month now and we love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I bought this due to other reviews. So far I agree with these. The pot is one of the best I have used. I like the way it sets up and operates. I think it’s one of the better makers I’ve bought in the past several years. I have bought this brand in the past and was pleased. I use this unit to make two to three pots a day. The longevity will tell the tell.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Bad coffee maker
on January 10, 2026
Posted by: Marcia P
This used to be my favorite coffee maker. I had the 2nd one overheat and this last one has totally scared me. The plate overheated so bad that the coffee was in a full boil and my whole house smells of burned coffee. I don't believe I can ever trust these coffee makers again
Response from cuisinart.comBy Cuisinart, January 13, 2026
We’re very concerned to hear about your experience and understand how upsetting this must be. Safety is a top priority, and our Consumer Service team can review your unit and provide guidance. Please contact them immediately at 1-800-726-0190 with ticket number 8900491414 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
5
2 years in, I highly recommend this coffee maker!
on January 17, 2026
Posted by: Michael Reed
I've had this coffee maker just at 2 years. We were looking at espresso makers and ordered one that worked in my space. (Very small home). We bought from another company for both quality and space considerations. During my research I read a lot of Cuisinart reviews. This coffee brewer stood out. I ordered it after my previous unit died while waiting for the espresso machine to arrive.
I love this coffee maker! I'm picky. This brewer does everything it is supposed to do, simply, efficiently, and with great coffee, all in a small footprint!
Buy one for yourself! You will be pleased. I liked it so much that I bought a convection/toaster/air fryer/grill for my cabin. Another great purchase!
I love this coffee maker! I'm picky. This brewer does everything it is supposed to do, simply, efficiently, and with great coffee, all in a small footprint!
Buy one for yourself! You will be pleased. I liked it so much that I bought a convection/toaster/air fryer/grill for my cabin. Another great purchase!
Written by a customer while visiting cuisinart.com
Posted by: Paul Kines
Gender:Male
Verified Purchase:Yes
We been using my Mother's Crusinart coffee maker since she passed away 6 years ago. She had her Cruisinart Coffee Maker for at least 10+ years prior to her passing. It finally gave up the ghost after Christmas. Having such a good run with the Cruisinart brand, we decided to stay with them and purchase a new 12-cup Crusinart Coffee maker and we are plumb tickled with it. It makes the best coffee and performs flawlessly. What a great way to wake up to the smell of freshed brewed coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Looks and works great. Simple to use and set up.
on January 23, 2026
Posted by: RayC1952
Gender:Male
Verified Purchase:Yes
This Cuisinart 12 cup programmable coffeemaker looks and works great. Simple to use and set up. Makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Poor product fairly good service
on January 23, 2026
Posted by: Phillip52
Gender:Male
bought at local farm store not realizing it had been on their shelf a long time, this model was a DCC-1200 (no suffix). Descaled a number of times once the clean light went on but the light would return to being on after each use. Would fill with 12 cups of water and it would make about 7-8 cups of coffee. The rest would just boil away. The cycle would take 20-30 minutes to complete. The scale to see how much water you put in was in the back of maker and very difficult to read and v ery unhandy as we have cupboards above our counter. Got somewhere around 10 years of use from 2 previous Cuisinarts but this one was Junk. Cuisinart replaced it and I requested a different model so we'll see how it works!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 27, 2026
We’re sorry to hear about the issues you experienced with your previous unit and appreciate your detailed feedback. It sounds like you had a lot of use from earlier models, and we’re glad our team was able to provide a replacement. If you have any questions or need assistance with your new model, our Consumer Assistance Team is happy to help at 1‑800‑726‑0190.
Written by a customer while visiting cuisinart.com
Posted by: Jerome Barich
Verified Purchase:Yes
Your new design sadly eliminates the water level gauge on the side of the coffeemaker. It is difficult to accurately determine the water level in the carafe using the level marks scribed on the carafe. The water level markers inside the coffee maker are of little use.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com