I bought this computer and paid premium dollars for it. I want and needed a lighted keyboard and when I got this one, the keyboard light goes to sleep in 30 seconds if you don't touch a key. I DO NOT like this. If I don't want or need the lights, it is my prerogative to cut if off. I'm sick of someone else telling me what I need.
I have been a HP user for many years but this is it for me! No more HP in my future!!!
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Response from hp.comBy Alexis, HP Care, August 18, 2021
Hello,
I'm sorry to hear that your computer is causing some frustration. We appreciate your loyalty to the HP brand over the years and can assure you that we always aim to make our customers happy with our products, so I believe that we can help to resolve this for you.
Please don't hesitate to reach out to us directly at support.hp.com to see how we can help.
Bought this on May 11, haven't set it up since receiving recently, still waiting for the laptop ordered also on May 11, really NEED the laptop, the desktop is ancillary to the computer I'm using at this time, older version of HP. I stay with HP products for computers and have for many years.
[This review was collected as part of a promotion.] This is my second HP, I replaced my previous one 24" with this new 27" . I was limited in space but the overall width of the 27" is fairly close to the width of the old 24" . I am very satisfied with this new computer and I do love the tools provided by "HP Tools Assistant".
I love the size of the monitor. It gives me room to have more than one screen open in view at one time without sacrificing text size or view. The ability to pin apps on the bottom ribbon is great. My only concern is that I could not download Adobe Pro DC without switching off S component.