Customer reviews from Kitchen Aid
KitchenAid - 5 Cup Cordless Rechargeable Chopper - Empire Red
Average customer rating
4.4
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
21
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
3
86%of customers recommend this product.
(
24 out of
28)
Customer Reviews for KitchenAid - 5 Cup Cordless Rechargeable Chopper - Empire Red
Customer Rating
2
Big Disappointment
on October 17, 2020
Posted by: cherrygirl
from New Mexico
[This review was collected as part of a promotion.] I'm so disappointed in the cordless food chopper. Wanted to update my old Cuisinart one but will go back to that one. The Kitchenaid one is so difficult to work. Watched the video, read the instructions and yet everytime I try to use it it doesn't work. Have to remove all the food , take it apart and try and try and try to get it started. Not sure what the issue is but it shouldn't be this difficult!
No, I would not recommend this to a friend.
Response from Kitchen AidBy Consumer Affairs, October 19, 2020
Hi cherrygirl, Thank you for providing feedback on your 5 Cup Food Chopper. We are sorry to learn of this issue with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Defective Unit - Poor Customer Service
on November 26, 2021
Posted by: boo1120
from Boulder, CO
[This review was collected as part of a promotion.] The unit I received was defective. Customer service has been slow and incredibly asinine and no solution has been provided. I usually buy Kitchenaid products and took a risk here and wish I hadn't. I will go back to using Kitchenaid products 100%.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
1
No thanks
on July 7, 2023
Posted by: Ilikefood
from Illinois
[This review was collected as part of a promotion.] The main reason I bought this was because I saw on their website that you could use it to make bruschetta and pico. I love both of these things but hate having to manually chop everything. It turned my pico into watery salsa even with me just pulsing, but oddly left some big chunks of tomatoes as well. There’s nothing else that I can do on here that I couldn’t already do with my nutribullet. We lost power (Illinois recently had state wide damaging storms) for 6 days and I used this to puree papaya for my infant. A ripe papaya is pretty juicy and soft as is, and it would not blend, as without power I couldn’t use my nutribullet. Ended up mashing with fork. Pretty useless, will probably donate to goodwill.
No, I would not recommend this to a friend.
Response from Kitchen AidBy mooreml, KASA, July 10, 2023
Dear Ilikefood,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Cordless 5 Cup Food Chopper. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#271372684
used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Cordless 5 Cup Food Chopper. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#271372684
used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love that it’s cordless
on August 25, 2020
Posted by: Patell
[This review was collected as part of a promotion.] Just got this a few weeks ago and love making homemade tomato soup and sauces
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great features, attachments
on December 5, 2024
Posted by: doctorjq
from Illinois
[This review was collected as part of a promotion.] I’ve been investing on this brand for years now!! Reliable, hard core product!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
So easy to move around where I need it!!
on December 14, 2021
Posted by: Kim Redd
from Patrick Springs, VA
[This review was collected as part of a promotion.] Love my cordless chopper - so handy to move around to where I need it!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Very handy!
on September 9, 2024
Posted by: Prep mate
from Kernersville, NC
This small food processor sits ready in my cabinet with my pots and pans. It is charged and ready for small jobs.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Convenient Chopper
on January 1, 2024
Posted by: LTubbs
from New York
[This review was collected as part of a promotion.] I bought this for my daughters as a Christmas gift they love it. The USB charger is convenient.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid