Customer reviews from lenovo.com
Lenovo - Smart Tab M10 FHD Plus with the Google Assistant - 10.3" - Tablet - 32GB - Iron Gray
Average customer rating
4.1
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
41
4 Stars
22
3 Stars
9
2 Stars
5
1 Star
4
79%of customers recommend this product.
(
46 out of
58)
Customer Reviews for Lenovo - Smart Tab M10 FHD Plus with the Google Assistant - 10.3" - Tablet - 32GB - Iron Gray
Customer Rating
2
Great inexpensive Tablet with major issue!
on July 2, 2021
Posted by: Tpro
from Fonthill, Ontario
Gender:Male
[This review was collected as part of a promotion.] I bought this Smart Tablet tow weeks ago. Within three days of having it Google updated the Google App which facilitates the ambient mode and "hey Google" stuff when the tablet is docked, and those features NO LONGER WORK. I am a computer tech and system builder with years of experience and this issue stumped me after 10 days of troubleshooting and back and forth with both Lenovo and Google support. The update keeps on updating to the newest version and breaks the "Smart" function on this device. Uninstalling the Google App updates, resetting the tablet to factory settings, turning off auto updates for this app and the whole Google Play Store, turning off updates in developer mode have all been unsuccessful in fixing or even working around this issue as the update still runs every time within a half a day or less! the only way to stop it is to disable the internet wifi connection which of course defeats the purpose of this device! Many users are having this same problem and it has been an issue about a year ago in the Lenovo forums with similar devices which took months to resolve if ever? I returned the device which otherwise is not too bad of a mid range tablet. I bought it specifically for it's smart capabilities as a Google Assistant smart screen when docked/locked so it is useless to me the way it is.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 6, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Arvind
from Abbotsford, British Columbia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good product and great features but the speed not meet our expectation
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Toronto
Verified Purchase:Yes
Compact, good camera, mostly eady to use (I still need to read/learn).
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Toronto
Verified Purchase:Yes
Performance is not as good as a tablet released a year ago - Lenovo tab 4 10 Plus. I bought this tablet as a replacement for Tab4 10 plus. but ended up giving this to my daughter who now uses it for Youtube and kids games. Not sure if the CPU is lesser powered. but this is not meant for gaming.
Display is good for media consumption.
Sound is good.
Dock is meh - Depends on your intention to use. if u put a case for you tablet the dock is pretty much useless as you would have to keep removing your tablet off the case to place it on the doc. Dock does not provide any other functionality other that contact points for charging the tablet.
Sound is good.
Dock is meh - Depends on your intention to use. if u put a case for you tablet the dock is pretty much useless as you would have to keep removing your tablet off the case to place it on the doc. Dock does not provide any other functionality other that contact points for charging the tablet.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 29, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Smart Technical Support at https://smartsupport.lenovo.com/us/en/.
Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
good pad, even bigger screen compared to previous version, very easy to use. the rim seems a little bit too narrow to hold.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
All good except battery life very short lived compare to previous tablet.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Performance is poor!
on September 9, 2020
Posted by: ABE2020
from Toronto, ON
This is a review of 2.5 months of use. Google assistance on this device is glitchy and the device hangs on you quite sometimes! Design is great though, but performance always comes before the design!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Smart Technical Support at https://smartsupport.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from windsor, Ontario
Verified Purchase:Yes
We got 2 of these tablets for the new online school year. We're very happy with them!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com