Customer reviews from Newair
NewAir - 4000 CFM 18" Outdoor High Velocity Wall Mounted Fan with 3 Fan Speeds and Adjustable Tilt Head - Black
Average customer rating
4.8
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
93
4 Stars
6
3 Stars
1
2 Stars
3
1 Star
1
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for NewAir - 4000 CFM 18" Outdoor High Velocity Wall Mounted Fan with 3 Fan Speeds and Adjustable Tilt Head - Black
Posted by: KCMike
from Kansas City
Verified Purchase:Yes
2 Thumbs Up. Mounted two 20" fans on house 10' above patio to keep mosquitoes away. Fans are quiet while moving a lot of air. Even "hi" is relatively quiet with conversation level remaining normal. Cords are long enough to separate the two fans while sharing an outlet. I recommend and would buy again.
Response from NewairBy NewAir, Customer Service, June 17, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Most solid fan I’ve ever owned
on April 8, 2020
Posted by: Benji33
from Columbus, ohio
I received this fan about a week ago to use in the garage during the summer months. When it arrived I couldn’t believe the build quality and how sturdy it was. The all metal construction looks amazing and the air this thing moves is incredible! This is exactly what every garage/ outdoor space needs to keep cool during the summer!
Response from NewairBy NewAir, Customer Service, April 8, 2020
Thank you for posting your comments in regards to the Windpro18. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing NewAi
Written by a customer while visiting Newair
Posted by: Jennifer Hunt
from South Carolina
Verified Purchase:Yes
We are loving our fan! We use it both in the garage and on our screened porch and it gives great output. The three speeds are useful and its easy to put together and use. Definitely recommend
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your WindPro18W. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your WindPro18W. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Randy1262
from Ontario
Verified Purchase:Yes
I recently bought 3 Windpro18w fans. Within a short period of time one stopped working. Customer service was quick to offer a replacement, but at a cost of near $70 shipping ! For that money I might just as well buy another fan. However, I will not purchase NewAir again.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair.If you have any questions feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
2
Rusting after 3 months!!!
on October 8, 2020
Posted by: Tbone
from Palm Beach , Florida
Bought 3 months ago, Its perfect for my outdoor balcony in Florida, works great.......BUT its already started to rust!!!
Thought this was outdoor and approved for outdoor conditions.
I hope I get a few more months before I have to replace with a different, non metal fan .
Thought this was outdoor and approved for outdoor conditions.
I hope I get a few more months before I have to replace with a different, non metal fan .
Response from NewairBy NewAir, Customer Service, October 9, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Jacqueline
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] My son had purchased this fan for his deck and I was so impressed with how quiet and powerful it was I came home and purchased mine. I wanted this fan not just to keep me cool but to keep the bugs away. It does both, I love it!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIF18CBK00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIF18CBK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
great quality and size
on May 3, 2022
Posted by: warranty service
from NC
Verified Purchase:No
get more than your moneys worth out of this unit. and the customer service/warranty process is very smooth and quick. cant wait to replace and will definitely order again. this exact unit. powerful and sturdy!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIF18CBK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NIF18CBK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Excellent Air Mover
on May 3, 2020
Posted by: Pete's Garage
from Buffalo, NY
I needed a shop fan that was both portable and capable of moving lots of air, and this fan delivers. The floor mount is very stable and holds the fan in just the right position. I love the three speeds and it's not noisy like other industrial fans. I made a ceiling mount so I can hang it when needed and it does a great job. You will not be disappointed in this product.
Response from NewairBy NewAir, Customer Service, May 4, 2020
Thank you for posting your comments in regards to the NewAir WindPro18W. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair