Customer reviews from netgear.com
Meural - Canvas II Art, Photos & NFT Crypto-Art Display - 16x 24 - White
Average customer rating
4.1
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
57
4 Stars
18
3 Stars
7
2 Stars
6
1 Star
9
85%of customers recommend this product.
(
69 out of
81)
Customer Reviews for Meural - Canvas II Art, Photos & NFT Crypto-Art Display - 16x 24 - White
Customer Rating
5
Love the art. The app? Meh!
on October 20, 2020
Posted by: jzurek
Gender:Male
Length of ownership:1 week
Our first week and so much love adding new paintings each day. I stand and stare at the beautiful colors, without people taking selfies and walking in front of me. At less than the price of an iPad, it is a great addition. The app, however, is buggy and freezes. Recommend using a toggle bolt for hanging the swivel mount rather than the enclosed plastic screw anchors.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: avassigh
Gender:Male
Verified Purchase:Yes
This digital canvas is so incredible, it inspired me to upgrade my camera and take photography classes. That is how incredible it is to see photos and art beautifully displayed on this Meural Canvas. The frame, matte, and display all work together well. Now I need to take all those past vacations over again so I can take better quality pictures!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Worth the great deal of trouble.
on November 24, 2020
Posted by: Urij
Gender:Male
Length of ownership:6 months
I bought the Meural several months ago and could not get it to work. Your tech had the patient of a saint but, in the end, after I had wasted at least 9 hours on line, we gave up. It was also a pain and expense to return the lemon; however, the replacement was perfect and we have been enjoying it ever since. Except for the trouble, it is even better than advertised. I will buy a second one for Christmas to use for personal photos.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This is truly a beautiful product… We originally thought we would only use it to display our own pictures… But have really grown to enjoy the various museum in gallery art as well. Couldn’t be happier.
Just wish the power brick were a little more discreet.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Lasted 5 months
on July 15, 2021
Posted by: Pavlos
Length of ownership:1 year or longer
I purchased the Meural 14 months ago, but waited until I could get an electrician to install a recessed outlet before actually mounting it. I spent ample time and money on this setup. For the Meural Canvas to die 5 months after installing it was heartbreaking. Netgear refuse to help since it is outside of the 13 month warranty period. I will not be purchasing any more Netgear products going forward.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Posted by: Dan RG
Verified Purchase:Yes
SD cards never worked. After spending several hours working with NetGear support, they decided the Meural hardware was defective, and recommended a warranty return. That's when I found out NetGear's warranty requires that the buyer pays for shipping to return defective products. Since multiple buyers report SD card problems, I suspect this is actually a software problem, and there's no point in returning it.
No, I would not recommend this to a friend.
Response from netgear.comBy netgear, netgear, May 8, 2024
Hi Dan,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your Meural not recognizing your SD Card and Support Experience. When preparing to use an SD Card with your Meural, we recommend visiting these resources regarding compatibility: https://kb.netgear.com/000060777/Can-I-use-a-memory-card-with-my-Meural, and also: https://kb.netgear.com/000060792/What-type-of-micro-SD-card-is-compatible-with-the-Meural-Canvas.
When preparing Images or Video for your Meural using a compatible SD Card, we recommend visiting these resources: https://kb.netgear.com/000060767/Which-image-and-video-formats-does-the-Meural-support, and also: https://kb.netgear.com/000064426/How-do-I-add-images-or-videos-to-a-memory-card-for-my-Meural.
All NETGEAR products come with a 1 year hardware replacement warranty, and if your Meural is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. We recommend visiting the NETGEAR Hardware Warranty page for more information: https://www.netgear.com/about/warranty/. If you have any additional feedback or need assistance, we will be happy to help you. Please reach out to us directly at netgearteam@netgear.com.
Best Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your Meural not recognizing your SD Card and Support Experience. When preparing to use an SD Card with your Meural, we recommend visiting these resources regarding compatibility: https://kb.netgear.com/000060777/Can-I-use-a-memory-card-with-my-Meural, and also: https://kb.netgear.com/000060792/What-type-of-micro-SD-card-is-compatible-with-the-Meural-Canvas.
When preparing Images or Video for your Meural using a compatible SD Card, we recommend visiting these resources: https://kb.netgear.com/000060767/Which-image-and-video-formats-does-the-Meural-support, and also: https://kb.netgear.com/000064426/How-do-I-add-images-or-videos-to-a-memory-card-for-my-Meural.
All NETGEAR products come with a 1 year hardware replacement warranty, and if your Meural is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. We recommend visiting the NETGEAR Hardware Warranty page for more information: https://www.netgear.com/about/warranty/. If you have any additional feedback or need assistance, we will be happy to help you. Please reach out to us directly at netgearteam@netgear.com.
Best Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up and great picture quality
on December 26, 2020
Posted by: Meamissy87
from Collierville TN
Gender:Female
[This review was collected as part of a promotion.] We got this canvas to hang in our formal living room and it has exceeded our expectations! The instructions are very simple and the app is easy to navigate. I can use the sample pictures or even rotate some of my own pictures. There are so many features to customize this frame as well such as adjusting the brightness of the images. This is great quality and is well made.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Almost the real pictures
on November 29, 2019
Posted by: Anonymous
Great canvas, almost like the real one. Even with the texture, it seems like the collection of whole art museum.
Written by a customer while visiting netgear.com