Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
Average customer rating
4.4
(515 Reviews)
Rating breakdown 515 reviews
5 Stars
366
4 Stars
85
3 Stars
21
2 Stars
9
1 Star
34
89%of customers recommend this product.
(
379 out of
427)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
Customer Rating
4
Great Stove cook top could be better
on January 17, 2022
Posted by: Billg
from Chandler, AZ
[This review was collected as part of a promotion.] We love a the features and usability. The only issue to date is that the cook top seems to scratch and not completely clean, as new, after food gets burnt on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Temperatures
on January 17, 2022
Posted by: Baker
from Portland,TX
[This review was collected as part of a promotion.] The oven and top burners heat up quick and accurately.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it
on January 17, 2022
Posted by: R and GDT
from Oregon
[This review was collected as part of a promotion.] Stove top has a nice design with 4 burners and a warming burner. The front two have multiple sizes giving you flexibility of pan size. The oven cooks evenly, although we are having a bit of difficulty with the air fry feature. The controls are easy to use. All in all, very happy with this range
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on January 17, 2022
Posted by: EBarnes
from Minnesota
[This review was collected as part of a promotion.] I bought this a month ago! I haven't tried all of the features yet but I am liking what I have used so far!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hot range!
on January 18, 2022
Posted by: Stevev
from California
[This review was collected as part of a promotion.] I bought this range recently upon remodeling my kitchen and find it not only sharp-looking in the black stainless steel color as it matches the rest of my new Samsung kitchen appliances, but functionality-wise, it's great. It meets all my cooking needs in the kitchen!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this range
on January 19, 2022
Posted by: Lisa
from Flagstaff
[This review was collected as part of a promotion.] Best range with best features I've ever owned, and it's beautiful!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good stove, great look.
on March 10, 2022
Posted by: Chriskg
from Mystic CT
[This review was collected as part of a promotion.] Great looking stove. It works so much better than our old stove. I’d give it 5 stars except for the fact it is very easy to accidentally turn the knobs that turn on the burners if you’re not careful.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Fire Hazzard
on March 27, 2022
Posted by: Concerned
from Georgia
we purchased 4 new samsung appliances for our kitchen 5 months ago. they were delivered, installed, and looked perfect. however, the range is a fire hazzard. the sales rep may not have known just how easy it is for the knobs to be bumped and turned on, but i feel like this should be a warning on this product. had i been made aware of this, i wiuld have definitely went with the standard free standing range with controls on the top back. many times someone in our home has bumped the knobs and turned a burner on. we had to remove our cover due to fear of our home burning down. last night, we were having a gathering and someone bumped the stove turning it on and the cake box caught on fire. i truly think you should allow me to exchange this dangerous device before something worse happens.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
3
Response from Samsung USBy Chrystel, Customer Care, March 29, 2023
Hi There,
We acknowledge you telling us about your experiences with the range. Let's help you out with your unit.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145613137, to help our team pull up your information.
Have a great day!
^Chrystel
We acknowledge you telling us about your experiences with the range. Let's help you out with your unit.
The knobs on Samsung ranges are designed to meet the requirements set by international standards, which require a two-factor mechanism. All ranges with knobs must meet this standard, and Samsung is no exception. Learn more from these details.
Range knobs accidentally turn on the cooktop too easily:
https://www.samsung.com/us/support/troubleshooting/TSG01203557/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145613137, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US