Customer reviews from totalwireless.com
Apple - iPhone SE (2nd generation) with 64GB Memory Prepaid Cell Phone (Verizon)
Average customer rating
4.3 out of 5
4.3
(317 Reviews)
Open Ratings Snapshot
Rating breakdown 317 reviews
5 Stars
216
4 Stars
43
3 Stars
17
2 Stars
11
1 Star
30
100%of customers recommend this product. 
(
1 out of 1
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone SE (2nd generation) with 64GB Memory Prepaid Cell Phone (Verizon)
Customer Rating
5 out of 5
5
6Toppy
on April 18, 2020
Posted by: 6Toppy
Such an amazing phone...............................
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
Horrible
on November 26, 2020
Posted by: Anonymous
I bought this phone a week ago and it came in today but the screen was broken and the speaker was damaged don’t buy unless it’s in person !!! I WISH I COULD GIVE 0 STARS
Response from totalwireless.comBy Total WirelessNovember 28, 2020
Hi. This is Marco from Total Wireless. We sincerely apologize about what happened to your phone. Allow us to further check on it so we can have this issue resolved. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
New customer fail
on July 27, 2020
Posted by: Hal Mastiff
Tried to sign up two lines two new iPhone SE. keep getting message can only buy one device but will be billed for two lines
Response from totalwireless.comBy Total WirelessJuly 27, 2020
Hi. This is Janet from Total Wireless. We're sorry for the inconvenience. Let us help you make the purchase accordingly. Just chat with us at http://bit.ly/2lFFpmo or call us at 1-866-663-3633. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Have a nice day.
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
You might wanna make sure they send the right one
on December 20, 2020
Posted by: Karlie
Verified Purchase:Yes
I didn't get a charger. Well I did one one end it's an iPhone charger and on the other side it's a galaxy charger. How is my so. Supposed to open this on Xmas ?
Response from totalwireless.comBy Total WirelessDecember 20, 2020
Hi. This is Frank from Total Wireless. We apologize for the inconvenience this may have caused you. Allow us to make things right for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
Rather have Samsung
on January 11, 2021
Posted by: Nickiesmom
Verified Purchase:Yes
I don't like this phone at all. I kept it a month and gave it to my son. Went back to Samsung. If you like your android, I don't think you'll like this iphone.
Response from totalwireless.comBy Total WirelessJanuary 11, 2021
Hi. This is Marco from Total Wireless. Thank you for sharing your experience with us using this phone. If you need assistance in the future, please let us know. Have a nice day!
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
Not even recieved
on February 27, 2021
Posted by: Bogd97
Verified Purchase:Yes
NEVER RECIEVED MY PHONE it would be nice if I even got it delivered to me
Response from totalwireless.comBy Total WirelessMarch 1, 2021
Hi. This is Marco from Total Wireless. We're truly sorry to hear about what happened to your phone. We will be glad to help you in checking the status of your phone. To further assist you, kindly copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for contacting us.
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
Oh my god
on May 10, 2021
Posted by: Fat boy goes Sicko mode
I got this it’s so bad I hate it DONT BUY the price should be way lower for bad quality
Response from totalwireless.comBy Total WirelessMay 10, 2021
Hi. This is Marco from Total Wireless. We're sorry to hear that you are having a bad experience using this phone. To further discuss the details of your phone's issue, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
Written by a customer while visiting totalwireless.com
Customer Rating
1 out of 5
1
No worth the money
on December 11, 2020
Posted by: Eads
Verified Purchase:Yes
To small, dont like at all, wish i would of done more research on it
Response from totalwireless.comBy Total WirelessDecember 12, 2020
Hi. This is April from Total Wireless. We are sorry for the trouble that you have encountered with your phone. To assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Written by a customer while visiting totalwireless.com
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