I don't recommend this phone to anyone. I cannot connect to the internet
Response from totalwireless.comBy Total Wireless, October 24, 2020
Hi. This is Cristy from Total Wireless. We apologize for any inconvenience you've experienced with the device not able to connect to the internet. Let us take a look what's going on and further investigate so we can provide you with a concrete resolution. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will resolve your concerns with priority.
Updated review. My 2nd phone of this year. No on my 3rd. Tried the SE for a month and finally slammed it into the pavement with the full force of my right arm. SE kept texting and calling my wife's work cell even after I deleted all her work cell information. Stick to Samsung Androids. Read the reviews, buyer beware. Apple wants you to pay for their music, and everything else. Looking forward to accepting and making phone calls through my factory stereo auxiliary jack again. No bluetooth.
Response from totalwireless.comBy Total Wireless, October 23, 2020
Hi. This is Ramel from Total Wireless. We sincerely apologize for all the trouble that you encountered when using one of our branded devices. Let us help you with it. Kindly chat with us at http://bit.ly/2lFFpmo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
I was so excited cause I’ve had iPhones in the past and the battery life was amazing this phone not so much no matter if it’s in use or not or if you have all apps close it still dies quickly so make sure you always have a charger with you or you will be stuck in the middle of nowhere with a dead phone
Response from totalwireless.comBy Total Wireless, October 17, 2020
Hi. This is Frank from Total Wireless. We're sorry to hear that this product did not meet your expectations. We are here to help and would like to chat with you with regard to your experience. For assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.