Found out when I’m on speakerphone the other caller says I keep cutting in and out. Also the internet never automatically connects, even if it says it’s on and connected I have to turn my phones Wi-Fi on and off to connect.
Response from totalwireless.comBy Total Wireless, December 12, 2021
Hi. This is Marie from Total Wireless. We're sorry to hear that. We're more than happy to look into this and see how we can help. Please copy this link http://bit.ly/2lFFpmo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
The phone was delivered late, so I thought it would all go downhill from there. Not at all! Faster than my Motorola G Power and has a lot of great features.
Written by a customer while visiting totalwireless.com
I am having trouble with the blue tooth for a 2012 Ford Escape. It will not accept the phone.
Response from totalwireless.comBy Total Wireless, December 13, 2021
Hi. This is Cristy from TracFone Wireless. We apologize for any inconvenience this issue has caused you. For assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
I am very disappointed that I ordered the Iphone SE when you said it was a special price of $199. I had 6000 points I also used which brought the price to $149. Now I see where you have given a better price which would have brought my cost down to $100. I just activated my new phone last night. Is there anything you can do about this situation? Thank you for checking this out for me. Please let me know your decision.
Response from totalwireless.comBy Total Wireless, December 14, 2021
Hi. This is Cristy from Total Wireless. We're sorry to hear that you're very disappointed with your order. Before we answer your question, we will first need to pull up your account and see what option is available for you. To address your concerns, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Works well. I really miss the headphone jack though. Also minimal cell phone cases available for this phone. I was used to having my alarms and ringtone set to vibrate, no sounds. Unfortunately the vibration on the phone is so weak I can’t hear it at all so I have to use sound now which I find irritating. I preferred the size of the original SE to this one but I assume most people like this new size.
Response from totalwireless.comBy Total Wireless, December 27, 2021
Hi. This is Katrina from Total Wireless. We consider the comments our customers offer very important and we always welcome the opinions you express regarding our quality, technical procedures, products and overall service. Therefore, we are continually working on improving and expanding our products and services. Should you need further assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
Written by a customer while visiting totalwireless.com