Compré tres teléfonos el día 4 de diciembre y me salieron con piezas faltantes en Esta página de internet me sale que iban a traer los audífonos y el cargador completo dos celulares me salieron con todos los artículos pero uno me salió sin audífonos y sin la cabecita estuve intentando solucionar el problema por más de dos semanas y no quise solucionármelo le echaron la culpa Apple y el último nada más me agregaron unos días más a mi saldo me dijeron que podía regresar el celular pero tenía yo que pagar manejo y envío obviamente yo bien estaba cansada y no quise hacer nada de eso yo recomiendo que lean bien las instrucciones y que tome la decisión si comprarlo o no si yo hubiera sabido que no tendría audífonos y el cargador completo y yo pues hubiera tomado la decisión siSi comprarlo o no pero me estaban echando mentiras en la página web es lo único que tengo en contra de ellos el estrés de tres semanas casi
Response from totalwireless.comBy Total Wireless, December 15, 2020
Hi. This is Robert from Total Wireless. We apologize for the inconvenience. Your time is valuable, and we want to make sure that you get the assistance you need. For assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
The phone was extremely glitchy which is very strange for an iPhone it was brand new supposably and it was so bad that I couldn't even use it I had problems with my iCloud and it was just a total disaster so I'm going to return it for a refund and splurge and buy a better model
Response from totalwireless.comBy Total Wireless, December 16, 2020
Hi. This is April from Total Wireless. We are sorry for the trouble that you have encountered with your phone. To assist you, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.
Excellent phone for the price! It’s new and super quick. I’m not about the expensive newest Iphones so this SE was absolutely perfect. Great size as it fits right in your hand. Screen is perfect size.