Customer reviews from totalwireless.com
Total Wireless - Apple iPhone SE (2nd generation) with 64GB Memory Prepaid Cell Phone - Black
Average customer rating
4.3
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
216
4 Stars
43
3 Stars
17
2 Stars
11
1 Star
30
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Total Wireless - Apple iPhone SE (2nd generation) with 64GB Memory Prepaid Cell Phone - Black
Posted by: Happy Father
Verified Purchase:Yes
Product was as expected and delivered very quickly. I bought this for my daughter as replacement for dropped phone. At ~ $200, this was a good deal at the time and my daughter is very happy with it.
Written by a customer while visiting totalwireless.com
Posted by: Louden
Verified Purchase:Yes
Liked my iPhone 6 and all I needed. This SE good price and good modern replacement
Written by a customer while visiting totalwireless.com
Posted by: BadDad PoGo
Verified Purchase:Yes
Great phone that still fits in a pocket. I don’t like the new phones that are similar to a tablet.....too big.
Written by a customer while visiting totalwireless.com
Posted by: billnie
Verified Purchase:Yes
Comfortable size and good screen display. The red phone makes the mute switch difficult to see. Most concerning issue has been short battery life. Charged the phone at noon and by 8PM it was at 12%. Seems like a dramatic reduction for a phone that is only a week old.
Response from totalwireless.comBy Total Wireless, March 2, 2021
Hi. This is Frank from Total Wireless. We appreciate your time in giving us a rating. We're constantly looking for new ways to improve customer experience and we would love to hear from you. Please feel free to share us your comments and suggestion. Kindly copy and paste this link http://bit.ly/2lFFpmo to chat with a live agent. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: Bogd97
Verified Purchase:Yes
NEVER RECIEVED MY PHONE it would be nice if I even got it delivered to me
Response from totalwireless.comBy Total Wireless, March 1, 2021
Hi. This is Marco from Total Wireless. We're truly sorry to hear about what happened to your phone. We will be glad to help you in checking the status of your phone. To further assist you, kindly copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for contacting us.
Written by a customer while visiting totalwireless.com
Posted by: Dalez
Verified Purchase:Yes
Cannot get wi fi on its own can’t even connect to my head phones
Response from totalwireless.comBy Total Wireless, February 25, 2021
Hi. This is Robert from Total Wireless. We would like to know your experience about our service behind your one-star rating. This will help us account our weaknesses that needs to be improved. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting totalwireless.com
Posted by: Mikey415
Verified Purchase:Yes
Got my phone quick. 3 days. Phone is nice service is great
Written by a customer while visiting totalwireless.com
Posted by: Kpt0810
Verified Purchase:Yes
Great phone, great setup, easy to use, easy to transfer data
Written by a customer while visiting totalwireless.com