It does not work, I need a return shipping label to return. Please either refund or send another phone please. Thank you Darin
Response from totalwireless.comBy Total Wireless, September 13, 2022
Hi. This is Ramel from Total Wireless. Our sincere apologies for any trouble you encountered with the service. Allow us to make things right for you. Please contact us via chat using this link https://www.totalwireless.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
I really like it and I glad I switch Friday Android take a bit to get use to it is definitely different now I won’t go back to Android
Response from totalwireless.comBy Total Wireless, September 10, 2022
Hi. This is Arianne from Total Wireless. We apologize for any inconvenience you may have encountered with your new phone. Should you need further assistance, please do not hesitate to contact us.
I bought 2 of these last month. Both iPhones have had battery issues. 1 of them the phone saids the battery is hot and cuts it’s off and the other 1 the battery dies on me with in 4/5 hr into my day. I definitely would rather have a android over the iPhone any day.
Response from totalwireless.comBy Total Wireless, September 8, 2022
Hi. This is Ramel from Total Wireless. We sincerely apologize for the inconvenience that you have experienced with your device. For us to address your concerns, we need to pull up your account first. Please copy this link http://bit.ly/2lFFpmo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.
I'M NOT REALLY HAPPY WITH THE PHONE AND I WANT TO THROW IT OUT THE WINDOW
Response from totalwireless.comBy Total Wireless, August 26, 2022
Hi. This is Jane from Total Wireless. We sincerely apologize for the inconvenience that you have experience in our service. For us to address your concerns, we need to pull up your account first. Please copy this link http://bit.ly/2lFFpmo and paste it to a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the keyword HELP to 611611. Thank you.