I was so excited cause I’ve had iPhones in the past and the battery life was amazing this phone not so much no matter if it’s in use or not or if you have all apps close it still dies quickly so make sure you always have a charger with you or you will be stuck in the middle of nowhere with a dead phone
Response from totalwireless.comBy Total Wireless, October 17, 2020
Hi. This is Frank from Total Wireless. We're sorry to hear that this product did not meet your expectations. We are here to help and would like to chat with you with regard to your experience. For assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
I don't recommend this phone to anyone. I cannot connect to the internet
Response from totalwireless.comBy Total Wireless, October 24, 2020
Hi. This is Cristy from Total Wireless. We apologize for any inconvenience you've experienced with the device not able to connect to the internet. Let us take a look what's going on and further investigate so we can provide you with a concrete resolution. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. We will resolve your concerns with priority.
Written by a customer while visiting totalwireless.com
Customer Rating
3
Battery life
on October 25, 2020
Posted by: James7
Overs good phone. But the battery dies terribly fast. My old iPhones battery life lasted throughout the day. But this phone would be fully charged in the am and would need to be charged up again around 1pm.
Response from totalwireless.comBy Total Wireless, October 26, 2020
Hi. This is Marco from Total Wireless. We sincerely apologize for the trouble that you have encountered with your phone's battery. To improve the battery life of your phone, turn off features like Bluetooth, Wi-Fi and GPS when not in use. Reduce the amount of browser, music and video streaming usage. Exit applications using the back button instead of the home button. Close all applications in Task Manager. Reduce the screen brightness and timeout to small values. If issue persists, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you for the ratings you have left.
Written by a customer while visiting totalwireless.com