Customer reviews from totalwireless.com
Apple - iPhone SE (2nd generation) with 64GB Memory Prepaid Cell Phone (Verizon)
Average customer rating
4.3
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
216
4 Stars
43
3 Stars
17
2 Stars
11
1 Star
30
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Apple - iPhone SE (2nd generation) with 64GB Memory Prepaid Cell Phone (Verizon)
Posted by: Thomas Meister
Verified Purchase:Yes
You approved me one day and cancelled the next. I got sent back and forth from your company to the credit company and you both blamed each other 4 times. I just gave up. Looking for a new wireless company.
Response from totalwireless.comBy Total Wireless, August 26, 2021
Hi. This is Frank from Total Wireless. We are sorry to hear that you are having this issues. We are determined to make it right for you. Allow us to take a closer look into what's going on and ensure a resolution for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: Amber0707
Verified Purchase:Yes
The phone wouldn’t activate so therefore we were unable to use it.
Response from totalwireless.comBy Total Wireless, October 8, 2021
Hi. This is Frank from Total Wireless. We are sorry to hear that you are having this issues. Allow us to take a closer look into what's going on and ensure a resolution for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Posted by: TRISHMNCHKN
Verified Purchase:Yes
The phone itself is exactly what I expected, what I did not expect was having to wait a week to use it because I needed to order a way to charge it. While there was a charger cord in the box, you need a charger block that will work with it. The charger block that I used for my LG phone is not compatible with Apple, they require one that nobody else uses. It would be nice if that was noted on the phone requirements/accessories included.
Response from totalwireless.comBy Total Wireless, February 3, 2022
Hi. This is Frank from Total Wireless. We apologize for the inconvenience. Part of Apple's efforts to reach their environmental goals, Apple has changed the items on their packaging for their iPhones. EAR BUDS and USB Power Adapter (Power Brick) are not part on the accessories included. Included in the box is a USB‑C to Lightning cable that supports fast charging and is compatible with USB‑C power adapters and computer ports.
We encourage you to re‑use your current USB‑A to Lightning cables, power adapters, and headphones which are compatible with this iPhone. But if you need any new Apple power adapters or headphones, they are available for purchase.
Should you need any assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
We encourage you to re‑use your current USB‑A to Lightning cables, power adapters, and headphones which are compatible with this iPhone. But if you need any new Apple power adapters or headphones, they are available for purchase.
Should you need any assistance, please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. You may also text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST.
Written by a customer while visiting totalwireless.com
Posted by: Anonymous
Verified Purchase:Yes
Great phone. I didnt realize it was so small but it's great anyways
Written by a customer while visiting totalwireless.com
Posted by: D Jonez
Verified Purchase:Yes
I absolutely loved it until it got stolen a week and a half ago after I only had it maybe two weeks tops. Worst part about it is the dude that stole it was supposed to be a friend. Disrespectful horrible selfish ppl out there.
Written by a customer while visiting totalwireless.com
Posted by: cabo
Verified Purchase:Yes
cool phone in my opinion and i would recommend this
Written by a customer while visiting totalwireless.com
Posted by: Flipper1222
Verified Purchase:Yes
It’s a nice and smooth operating little phone. I have smaller hands and I can’t handle all of the huge phones that are coming out today.
I loved my iPhone 7 and was so happy to see this one was the same size.
I loved my iPhone 7 and was so happy to see this one was the same size.
Written by a customer while visiting totalwireless.com
Posted by: Eddie Paul
Verified Purchase:Yes
People compliment me on the pictures I post on the Internet using my new phone.
Written by a customer while visiting totalwireless.com