Customer reviews from geappliances.com
GE - Front Control Built-In Dishwasher with Hybrid Stainless Steel Tub, Dry Boost, 3rd Rack, 50dBA - Slate
Average customer rating
4.4
(1,194 Reviews)
Rating breakdown 1,194 reviews
5 Stars
796
4 Stars
230
3 Stars
69
2 Stars
34
1 Star
65
88%of customers recommend this product.
(
990 out of
1,128)
Customer Reviews for GE - Front Control Built-In Dishwasher with Hybrid Stainless Steel Tub, Dry Boost, 3rd Rack, 50dBA - Slate
Customer Rating
1
Very disappointed
on April 21, 2021
Posted by: Ramfamily
from Florida
I bought this dishwasher not even 2 years ago. While it was still under warranty (last year)water pump went out, it got fixed by a technician. This time is leaking water through the main gasket at the bottom. My wood floor is ruined and I had to spent a whole night after work fixing it, I could say the quality on rubber gaskets and rubber elbows GE uses is really poor, hot water kills them quit. Do not buy it. Avoid wasting time, money and trouble.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 27, 2021
Hello. Thank you for providing a review of your dishwasher. We’re very sorry for any difficulty you've experienced with your dishwasher. We understand how this would be frustrating. We appreciate your feedback and will be sure and share your comments with our design team for future product improvement. We would like to look into this further so please be watching for our email. Thanks again. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Worked Great for 1.5 Years
on October 29, 2021
Posted by: kazzi287
The washer worked great running it on average once at night but a year and half later it started tripping our GFCI. We replaced the outlet and it is still doing it. Dishwashers should last more then 4 years before that start having problems like this.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, November 1, 2021
Hi there! Thank you for taking the time to complete a review on your dishwasher. We hate to hear about the trouble you are having with the outlet it is plugged into. This is not something we would expect to hear and apologize for the hassle this has caused. If you have already had an electrician check your outlet and breaker, please schedule service with our technicians to diagnose the issue with the dishwasher. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm or call 1-800-432-2737. Stay in touch! - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
My favorite dishwasher
on March 9, 2022
Posted by: kza9pv79
from Seattle WA
I bought this dishwasher in 2019 and it has been awesome! I run a load everyday and have had zero negative issues. My dishwasher is my baby. Imagine my disappointment that we are leaving and i have to leave her behind, and you guys don't make this model anymore! The GDF645 model doesn't have the 3rd rack, it's the closest model i can find. Bring this one back please!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not great for what I spent
on September 27, 2022
Posted by: B Cooper
from Dallas GA
Ran fine for a while, but now its hit or miss if it will power on. Not sure what the problem is, I've checked the voltage at the outlet, and its fine. Spending this kind of money on an appliance that doesn't work for more then 18 months is silly, especially when it has a 12 month warranty.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 28, 2022
Hey there, we're truly sorry to hear your experience with this dishwasher. This is certainly not the consumer experience we want for you, and we apologize for you inconvenience. We strive to provide quality products, so we understand your disappointment.
We want to help, so we've found some troubleshooting tips that we would encourage you to look at and try. Those are on page 21 of the use and care manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf. We have also reached out to you via email to gather some additional information. Kindly respond as soon as you're able.
We look forward to helping you find a solution for this situation and talking with you soon. Kind regards.
Kacie@GEA
We want to help, so we've found some troubleshooting tips that we would encourage you to look at and try. Those are on page 21 of the use and care manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000239-1.pdf. We have also reached out to you via email to gather some additional information. Kindly respond as soon as you're able.
We look forward to helping you find a solution for this situation and talking with you soon. Kind regards.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Common problem
on April 28, 2024
Posted by: JimmyR
from Hyde Park, NY
Machine cleans well, but I'm waiting for it to die. Based on the many, many accounts of random power to the lights accompanied by the beep that indicates it's on, which for most is followed by complete failure, there is clearly a serious defect in this machine. I now have the first symptom--lights come on for no reason--and I suspect it won't be long before it stops working altogether. Many users have reported you can cut the power to it and restore it (most people use the breaker) and it will work for awhile, but ultimately the board has to be replaced, and then the problem usually returns. I'll update if/when it dies, which I suspect will happen soon. Why GE hasn't addressed this problem is beyond me. If the dishwasher was a car, it definitely would've been recalled.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Michael, GE_Appliances, April 30, 2024
We hate to hear that you’ve started experiencing unexplained lights on your dishwasher. If your dishwasher begins to give you trouble, we recommend having it diagnosed by a qualified technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1
Not great
on April 28, 2024
Posted by: Judy682
from Fort Worth, tx
Worked for a while and then stopped working. We changed almost everything and were unable to fix. Even our repair man was unsure.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, April 30, 2024
We're sorry to hear that your dishwasher stopped working and we'd like to help. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Power
on May 30, 2024
Posted by: vreeve01
from York, PA
I love this dish washer, however a few weeks ago it had just stopped working and it worked a few times with turning the breaker on and off. I got on here and seen a lot of other people having similar issues and said it was the main control board. Earlier today I mentioned to my husband to double check the wiring to make sure one did t come loose. He didn’t think it was but did it and I was right. Just a thought before replacing the control board or getting a new dishwasher. Check the main wiring for power to the dishwasher but make sure to turn the circuit breaker off first lol.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Great gestures just has a short term life
on June 10, 2024
Posted by: Ldebirk
from Salt Lake City
Worked great until The motherboard went out after just a few years of service
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Michael, GE_Appliances, June 11, 2024
We would like to help with your dishwasher. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com