Customer reviews from geappliances.com
GE - 23 3/4" Front Control Built-In Dishwasher with Hybrid Stainless Steel Tub, Dry Boost, 3rd Rack, and 50dBA - White
Average customer rating
4.4
(1,194 Reviews)
Rating breakdown 1,194 reviews
5 Stars
796
4 Stars
230
3 Stars
69
2 Stars
34
1 Star
65
88%of customers recommend this product.
(
990 out of
1,128)
Customer Reviews for GE - 23 3/4" Front Control Built-In Dishwasher with Hybrid Stainless Steel Tub, Dry Boost, 3rd Rack, and 50dBA - White
Customer Rating
2
Already broken
on July 15, 2023
Posted by: TonyT7
Power to dishwasher stopped 15 months after new purchase. Sometimes it works, sometimes it doesn’t. Sometimes it even shuts off mid cycle! Also, the third rack never really cleans that well. Don’t even use anymore. Terrible quality.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 17, 2023
Good afternoon,
We are so sorry to hear that you’re experiencing these issues with your dishwasher. In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service so they can work towards getting this resolved for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We know our team of service providers will do everything in their power to provide a resolution for you. Thanks again for your feedback!
Best regards,
-Devin@GEA
We are so sorry to hear that you’re experiencing these issues with your dishwasher. In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service so they can work towards getting this resolved for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We know our team of service providers will do everything in their power to provide a resolution for you. Thanks again for your feedback!
Best regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on July 30, 2023
Posted by: Mache70
from Texas
Loved it while it worked. We used it twice per week and after 3 yrs I’m told the motherboard is not working anymore. I expected this investment to last longer. After reading all the reviews it doesn’t sound like this was a great product.
Features
5
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 1, 2023
Hello,
We appreciate you taking the time to provide a review on your GE Appliances dishwasher. We are truly sorry to hear that you the motherboard has gone out as this is certainly not normal operation, nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
We appreciate you taking the time to provide a review on your GE Appliances dishwasher. We are truly sorry to hear that you the motherboard has gone out as this is certainly not normal operation, nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
DISAPPOINTED ! Do NOT recommend - short life span!
on July 31, 2023
Posted by: JENTA2001
from Fairfax County, VA
This dishwasher started leaking through the motor at the 2.5 year mark. Of course it is out of warranty and the plumber that came to diagnose the leak said it would be cheaper to buy a new dishwasher than try to replace the motor in this one. So disappointed because appliances are EXPENSIVE and I splurged and got this model for the features and that 3rd rack. Not inclined to get another GE dishwasher even though all my other newly replaced appliances are GE.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 2, 2023
Hello - Thank you for connecting and sharing what has been going on. We're incredibly sorry to hear about your dishwasher motor is needing to be replaced. That is never the experience we want for anyone.
We are going to have one of our agents get in touch over email to gather some additional information. This way we can offer some guidance towards this. If you don't notice a message soon, make sure to check your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEA
We are going to have one of our agents get in touch over email to gather some additional information. This way we can offer some guidance towards this. If you don't notice a message soon, make sure to check your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Unfortunately Doesn't Last Long
on August 5, 2023
Posted by: Tullyj35
We use our dishwasher about twice a week first three years. Now it looks like the motherboard went. I didn't have the money for any dishwasher and it randomly started working again about 3 months after not turning on.... But then died again a month later.
I called to look into getting it repaired. And they said it would be astronomically more than just buying a new one.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 7, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances dishwasher. Your feedback is valued, and very important to us.
We are sorry to hear that the motherboard has went out in your dishwasher. This is certainly not normal operation, nor the quality that we expect. We hope that you will allow us to make it up to you in the future as we are always looking for ways to improve and better the overall performance and convenience an appliance has to offer.
Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances dishwasher. Your feedback is valued, and very important to us.
We are sorry to hear that the motherboard has went out in your dishwasher. This is certainly not normal operation, nor the quality that we expect. We hope that you will allow us to make it up to you in the future as we are always looking for ways to improve and better the overall performance and convenience an appliance has to offer.
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible purchase!
on September 23, 2023
Posted by: Gagrl174
from Atlanta, GA
Owned this dishwasher less than two years and it has stopped working. Will start and run for a few minutes then turns itself off. At the advice of my repairman, I will never purchase another GE appliance. Our less than 3 year old GE washing machine has been nothing but trouble. Repairman says they stay busy fixing GE appliances. Never again!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 25, 2023
Hello! We appreciate you taking the time to provide us with your feedback. We are so sorry that your dishwasher is working intermittently. This is not normal operation, and we recommend resetting your dishwasher by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for being a part of the GE Appliances family. We hope to gain your trust back with our products in the future. - Adrian@GEAppliances
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for being a part of the GE Appliances family. We hope to gain your trust back with our products in the future. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer Beware
on October 17, 2023
Posted by: jhmist
from Atlanta, GA
I’ve loved this dishwasher since I bought it 4 years ago but now it’s completely dead. No power at all. The cost to repair will probably be as much as I paid for it so it’s not worth it. My next dishwasher will definitely not be a GE.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 18, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're really sorry to hear about your dishwasher no longer working. That is not something we expect.
With this in mind, we are going to forward this over to our product team for review. This way we can review and start looking for ways that we can improve for our models going forward. Again, we are sorry that we have let you down. We hope that after we have improved, you will be open to giving us another shot.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to forward this over to our product team for review. This way we can review and start looking for ways that we can improve for our models going forward. Again, we are sorry that we have let you down. We hope that after we have improved, you will be open to giving us another shot.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice design, poor quality!
on October 20, 2023
Posted by: Azoher
from Olney, MD
I purchased the dishwasher 4 years ago when I renewed my kitchen. It has a nice design, but unfortunately it stop working a couple of days ago and is totally dead, more likely the power control board. Now I have to get a new one, as the repair cost (parts + labor) will be close to the the price of a new one. Very disappointed.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 20, 2023
Hello - Thank you for taking a moment to connect and share your review. We're so sorry to hear that your dishwasher is no longer operating. That is never something we expect.
We're going to make sure we note this down and forward it over to our production team to review. This way we can look for potential improvements we can make going forward. Again, we are sorry that we have let you down.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We're going to make sure we note this down and forward it over to our production team to review. This way we can look for potential improvements we can make going forward. Again, we are sorry that we have let you down.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Bad products...
on November 6, 2023
Posted by: Anonymous
from Los Angeles
My GE dishwasher died after a couple years.... I changed the door switch and it worked for a bit. It died again. It's not even 4 years old... I'm not even going to go through the hassle to change out the motherboard since it may not be the problem... Time to switch brands...
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 7, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher is stopped working. We understand how important it is that a unit has great longevity.
If your dishwasher is not working, but the display lights illuminate and button presses make sounds, this rules out the power source being the issue. Please refer to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher is stopped working. We understand how important it is that a unit has great longevity.
If your dishwasher is not working, but the display lights illuminate and button presses make sounds, this rules out the power source being the issue. Please refer to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737.
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com