Customer reviews from Newair
NewAir - 160-Can Beverage Cooler with SplitShelf and Digital Thermostat for Kitchen, Game Room, and Home Office - Stainless steel
Average customer rating
4.8
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
125
4 Stars
3
3 Stars
7
2 Stars
0
1 Star
3
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for NewAir - 160-Can Beverage Cooler with SplitShelf and Digital Thermostat for Kitchen, Game Room, and Home Office - Stainless steel
Posted by: Niv g
from Los Angeles
Verified Purchase:Yes
I ordered this fridge that supposed to hold big amount of drinks all the shelves are very very weak as soon as you start putting drinks it’s bending and everything falling out from the slope. Also very noisy i contact the support which told me that is normal even that i have different model from them and the other one is way quiet.
Written by a customer while visiting Newair
Customer Rating
3
Love the look, but...
on February 4, 2024
Posted by: Bummed
from Escondido, CA
Bought this for our home bar. We really like the look, however, I like to keep a stocked cooler and when I fill the shelves with beer, they sag so much that it hits the items below. Is anyone else having this problem. Also the items in the back freeze. So I now keep it half full away from the back and the rest in our refrigerator.. Need a better solution for the freezing and the droopy shelves.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Highly recommend!
on November 20, 2023
Posted by: Amanda
from Michigan
We have one of these beverages fridges in our house and loved it so much that we put one in our veterinary clinic lobby as well! Great quality and looks sleek and modern!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Great customer service
on November 19, 2022
Posted by: Katy
from oh
Fridge has been freezing over in the back panel so we have been careful to keep it away from the back wall and drinks too close to the back as well. Then the seal was pulling away from the door frame. We received a replacement but it came damaged. Again, cyst service is quick to help. We are in process of returning the 2nd damaged fridge and will wait for the new to arrive before sending the original. We appreciate the quick attention to our concerns
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Not impressed
on October 30, 2022
Posted by: Katy
from oh
Bought in March 2022 ( 7 months ago) : The back panel has now frozen over 4x & the seal gasket has pulled away from 2/3 of the door. Hopefully the replacement will not have this issue.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great design and spacious
on September 20, 2022
Posted by: Lena25
from New Jersey
Sleek and elegant look plus it is very spacious. You can adjust the shelves for your liking. Definitely a great product and highly recommend!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC160SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC160SS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great customer service
on October 14, 2021
Posted by: M Baig
from Columbia, MD 21045
It is good product and we like it, its convenient to see what we have in cooler and works good.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC160SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC160SS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
I would purchase this product again
on August 25, 2021
Posted by: Sharon
from MI
I loveThe newair 160 freestanding cooler every can and bottle is cold I can store wine and beer and juice I would miss not having it work properly it saves space in my refrigerator I contacted customer service with a problem the service is impeccable I was given a replacement without a problem I wasn't able to find my invoice they located using my name very impressive Newair is Company that puts their Customer First they are Five Star Company and I would refer them to a friend and anyone reading this review Sharon
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC160SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC160SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair